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2440 West State Road 84/ Marina Boulevard, Fort Lauderdale, FL 33312, United States of America
February 28, 2016
눉By the time we waited in the lengthy line to check in for our pre-reserved room, it took us fifty (50) minutes at the counter to get our room and key. This is unacceptable. The buildings are each two floors and none of them have elevators. Lugging our five suitcases, of up to 50 pounds each, up and down the stairs was anything but convenient. One of the reasons that we chose this location was the complimentary breakfast. However, with a 7:00 AM shuttle bus departure time, we were instructed to be at the shuttle bus waiting area by 6:45 AM. Therefore, we thought that we would have breakfast by 6:30 AM, only to find that the only things that were out and available to us, at that time of morning, were coffee and cereal. We were told that the remaining breakfast items wouldn't be put out until 7:00 AM. So the complimentary breakfast was of little value. We were scolded, by the breakfast room staff, when bringing our luggage into the breakfast area, for our 15-minute breakfast. We were the only hotel guests in the eating area at that time of morning. However, as you well know, the TSE requires that travelers NOT leave their luggage unattended, before flying, which is contrary to the hotel rules. In the room, the television channel guide does NOT correlate to the actual television channels on the TV, making it difficult to navigate the TV stations. The in-wall air conditioner was old, needing repair, and couldn't maintain a comfortable temperature. When dining in the on-site restaurant, neither Coca-Cola nor Pepsi Cola were available. Our server couldn't tell us what brand of soft drinks were available. Only that it was a "cola" and "tastes like Coca-Cola".
눇The location was convenient to both the local seaport as well as the airport. The shuttle service was particularly convenient. The bed was comfortable.
February 27, 2016
눇Hotel does an excellent job shuttling large amounts of people from the airport to the hotel and the hotel to the cruise ships. Hotel is close to both the FL airport and Port Everglades. Staff knew exactly what ships were in port and in what order the guests needed to be on their way to the port. Just be where they tell you at the time the tell you and they take care of you.
February 28, 2016
눉No elevator, and we are 75 years old. Had help going up but not down.
눇Everyone trying to eat at the same time, was a little "hairy", but it worked out okay. You got us to the shop on time. That's what counted. 8
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