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731 Main Avenue West, West Fargo, ND 58078, United States of America
June 28, 2015
May 21, 2015
눉The WiFi didn't work the was messed up the floor was not clean
May 5, 2015
눉No Slide on-site, I asked the front desk where the slide was, he said oh..it was taken out about 5 months ago. WHY do you still have pictures on every site of the slide??? That is the only reason I chose this motel, I figured my child would like it. The entire stay was terrible, the sheets,comforters,blankets,and pillow cases were stained, and hair was all in the bed. We called down to the front desk to complain, and they told us WE had to strip our own beds , and bring the bedding down and they would give us new bedding to put on ourselves. We do it, because it was just to gross to have our son sleep in, and we get the new bedding and its just a tad bit better. I just said forget it, let's just go to bed, and we will check out of here early. We check out the next day, and check into a new hotel, and I notice a $100.00 charge on my card, I call the motel and ask, they told me that they had me on camera stealing comforters out of the hotel....As if I would steal them, they were stained. I am fuming at this point, and I tell them I am coming up to see this video of me stealing, they say OK...I get on site and the maintenance man who apparently is the only one that can pull up the video is not in. I have still not seen this video, or received an apology from the staff. I did however check my account this morning, and I have received a full refund for my stay, and the $100.00 that was taken out, I would still love to see this video that shows me taking something that was not mine.
눇For the most part, the front desk staff was really nice and helpful, the maid on the other hand knocked at the door in the morning and I said just 1 minute, and she opened the room with her key, meanwhile I am half dressed.
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