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3425 Highway 98 North, Lakeland, FL 33809, USA
21 March 2016
눉We called ahead to release the room as a booking and were denied a refund, partial or otherwise. We had quite a number of family members booked into the hotel at the same time for a wedding in Lakeland. We had to return from our trip in progress because of a family emergency. Staff (particular Vicky- the manager) appeared unwilling to care about the circumstances or even consider a partial refund - quoting company policy as her reason. They probably just rented the room out for the night and made twice the room rate. What would be right about that.??? A little bit of good will in this world wouldn't hurt. Don't you think? So, long story short, there was nothing that I did like about this experience.
19 March 2016
눉The veiw outside the sliding doors
19 March 2016
눉Breakfast was sub-par! All carbs, no protein, small coffee cups! Had to go out for breakfast.
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