Choose your preferred language. We speak English (US) and 42 other languages.
66 Mountain Loop Road, Big Sky, MT 59716, United States of America
September 11, 2015
눉For our first day check-in, nobody was working in the lobby on the moutain. Instead, we were put in late check-in even though it was still several hours to the late check-in time. Nobody told us we were put in the late check-in. It was around 8or9pm. No staff worked at that time on the moutain. We called and they told us to go back and forth( actually upside and down) the moutain. The road was really confusing st night and no clear signs for direction. We got lost on the moutain. It took us more than 2 hrs to check-in. Worst of all, no notification and communication from the hotel until we called. Staff were nice but really hard to find one. For the first night, we were put in a house without wifi even though we clearly booked wifi house. When we called for the wifi passcode they said they don't know. We spent first night without wifi and decide to change to another one. Someone told me we can keep our luggage in the old one so they can move them for us, which didn't happen when we came back at night. It turned out the receptionist forgot to arrange the move. Besides, no curtain in two bedrooms for the first night, in one bedroom for the second night. First night, it has laundry but no detergent. Great decoration and great houses and views, but disappointing services.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.