1177 Airport Boulevard , Burlingame, CA 94010, United States of America
#11 of 11 hotels in Burlingame
Guests' ChoiceBased on 624 hotel reviews
6.5Cleanliness
7.4
Comfort
7.4
Location
7.9
Facilities
6.7
Staff
7.4
Value for money
6.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 31, 2024
Chong
SingaporeRestaurant not good. In the end we have to walk quite a distance for our meals.
Stayed in March 2024
Reviewed: March 29, 2024
Jones
United States of AmericaNA
NA
Stayed in March 2024
Reviewed: March 28, 2024
Mullins
United States of AmericaMeal was extremely salty. The bacon had salt on it, the potatoes were cold there were no condiments. In the room mattress was too soft and coffee set up gave 6 servings but only 1 cream and sugar.
Coffee was good. Servers were good.
Stayed in March 2024
Reviewed: March 25, 2024
Rosengard
United States of AmericaInternet wouldn’t connect in the morning.
Good airport shuttle service. Great driver.
Stayed in March 2024
Reviewed: March 18, 2024
Moshe
IsraelWe stayed in your hotel on February 18th & 19th during the stay we dinned twice in the restaurant: Breakfast, bill was 29.35$ Dinner, bill was 67.64$ Total of 96.99$ we paid via the hotel bill but for some reason we are now double charged by the restaurant directly Hotel is not responding to our email
Stayed in February 2024
Reviewed: March 13, 2024
Sabine
United States of AmericaNever got a receipt for my payments and see above. Also, I am not used to pay for parking my own car and having to drive around the huge parking lot to find a spot!
Breakfast and staff were great although I overheard the staff telling a customer when he wanted to pay for breakfast, that it was included with his room. When I inquired about that, I was told mine was not included with no explanation why it was not.
Stayed in March 2024
Reviewed: March 12, 2024
Yang
Chinathe air-con is really noisy
Stayed in March 2024
Reviewed: March 10, 2024
Firemonkey
United States of AmericaBreakfast was not included unless you are a loyalty member. It cost $20. I had to change rooms because the first room was not in a good location. However, I was able to change quickly. The elevators are slow and the printer in the business center doesn't work. If you need to print something, the front desk will help.
Close to airport, I would not rely on the shuttle. I saw a lot of people waiting. Just take an Uber. It was close to downtown, which was cute. Just walk across the bridge. The building is a bit dated. I would suggest staying in a room facing east. It has a better view. Stay on a high floor. There is a pleasant walk along the Bay.
Stayed in February 2024
Reviewed: March 4, 2024
James
United States of AmericaStaff
Stayed in February 2024
Reviewed: March 4, 2024
Malay
United States of AmericaOlder facility that needs some repairs.
Staff, maid did a good job cleaning.
Stayed in February 2024
Reviewed: February 23, 2024
Lisa
United States of AmericaNoise, window drapes can't open ,TV older -took longer time to start.
Clean, Location. Towels ,
Stayed in February 2024
Reviewed: February 9, 2024
Scott
United States of AmericaHotel is tired and in need of a makeover
Location
Stayed in January 2024
Reviewed: January 26, 2024
John
United States of AmericaExtremely dated. Everything from technology to bathroom fixtures and plumbing. Unhelpful, incompetent staff. Terrible food options and subpar quality. Bar menu and drink choices are very dated, and selection is weak. At the price I paid, it's really poor value.
Location. Quality of gym.
Stayed in January 2024
Reviewed: January 13, 2024
Vivek
IndiaThe property needs to be upgraded. The room interiors were ok but the overall property needs a serious upgrade. The property is understaffed.
The location was good. The bed was comfortable. The property allowed me to check in early which was convenient as being an airport hotel it should allow for such flexibility
Stayed in January 2024
Reviewed: January 8, 2024
James
United States of AmericaAs expected. No problems.
Great location. Easy to walk into Burlingame for lots of restaurant choices. Airport shuttle. Staff always really nice.
Stayed in January 2024
Reviewed: January 4, 2024
Yushi
United States of AmericaDuring the six nights, there was no bed-making service.
Stayed in December 2023
Reviewed: December 20, 2023
Ernest
United States of AmericaShade on lamp had holes, the bath shower towel bar was broken
Could not find my reservation, issue identifying my Name
Stayed in December 2023
Reviewed: December 19, 2023
Chow
MalaysiaBreakfast not buffet
Location near to airport, is clean
Stayed in December 2023
Reviewed: December 9, 2023
Nida
AustraliaHaven’t received my deposit back yet on my account
Stayed in December 2023
Reviewed: December 7, 2023
Tang
SingaporeThere is no self service laundry machine and dryers.
Free airport shuttle service to the hotel and airport
Stayed in December 2023
Reviewed: November 25, 2023
Xi
ChinaNone.
Location is convenient, It is close to airport and shuttle bus to airport makes flight transferring easy.
Stayed in November 2023
Reviewed: November 5, 2023
Araceli
United States of AmericaFront desk agent RUDE, NO customer service whatsoever and was on her phone while checking us in. My 10 year old even commented on how rude she was.
Beds were comfy
Stayed in November 2023
Reviewed: November 4, 2023
Digitoonz
IndiaFacilities
Location
Stayed in November 2023
Reviewed: October 21, 2023
Erik
CanadaThey lied about services they don't have. The pool and hot tub have been closed for over a year, but they pretend it is just being repaired "this week". Shuttle says included but then they charge you. Cheaper to taxi.
The parking lot doubles as parking for car rental companies so it is full for regular guests.
Stayed in September 2023
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