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600 Riverside Avenue, Santa Cruz, CA 95060, United States of America
February 2, 2016
November 4, 2015
눉Room: carpets were filthy; 1 bed was pillow-top, the 2nd bed was so old it sunk in the middle. Because we'd reserved for 10 days, we asked them to change out the bad mattress. They offered us a different room--that had exactly the same problem. The place was mostly empty during the week & slightly fuller on weekend. They could have accommodated us but didn't. I had to go out & purchase foam pads; they compensated me $10, which was laughable. The entire property needs a MAJOR renovation. Everything is old & worn, paint peeling, dirty windows, etc. Worst part of the property: rec vehicles seem to surround it, (housing for the homeless). I watched 1/2 dozen drug deals from my balcony, people relieving themselves on the sidewalk, major noise both very early in the AM & very late in PM, arguments. Didn't feel safe.
눇Maid service was good; they tried hard and truly didn't have much to work with.
January 3, 2016
눉Rock hard mattress, rules -no smoking on property, signs posted not to take breakfast to room. Bare minimum breakfast. Inconvenient bathroom for getting ready, no counter space, no seperate shower room.
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