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175 West Cliff Drive, Santa Cruz, CA 95060, United States of America
September 10, 2015
눉The parking fee is a bit much. That is my only complaint. The valet service was outstanding, however. I didn't make myself clear and ended up paying for two cocktails instead of one at the pool bar...but hey, they were delicious!
눇We love the convenience of the location, the pool deck with couches, the easy access to beach, and the balcony. Room service was fast and just as we ordered. Everything was perfect! We had a last-minute change that affected our reservation: we added another adult and needed a room with 2 doubles or a roll-away. The desk staff was wonderful. Sorry I forgot her name, but she was so pleasant and she arranged for a very nice double bed room instead of our original King. We really appreciated that kindness and efficiency. All of the staff were helpful in every way.
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