Lovely hotel in a nice part of town - still easy to get everywhere but nice and quiet away from busy roads etc, but still very close to lots of bars and restaurants, and really close to the Brooklyn Bridge. Staff made a special effort over the Easter period + for a birthday in our group. The great hospitality started at the door, with Chris in particular giving us a warm welcome, local tips, and nice chats on a daily basis as we came in and out, and made a special effort for my Mum’s birthday I wouldn’t have any doubts about staying here again on my next visit.

Stayed in April 2024

Some confusion about the availability of food and the restaurant.

Great staff, great location, lovely venue. Staff were very knowledgeable about the area. Room was comfortable.

Stayed in April 2024

Nothing! It was great

Great location, super comfy bed, the loveliest staff

Stayed in April 2024

There were some housekeeping issues. The room wasn't ready at check-in time of 3pm (we were told that they were still restocking the minibar). On another day, housekeeping wasn't able to clean my room when requested due to them being short-staffed. Water bottles were not restocked when my room was cleaned. At check-in, our minibar had an already opened and mostly empty bottle of vodka. At checkout, we were informed that there was a minibar charge for a diet Coke that we had never drank (we didn't touch the minibar), however this was quickly removed when we pointed that out. Blackout curtains didn't extend all the way to the edges of the windows, so I was woken up by the sunlight every night. My room was a little loud at night at times due to being close to the street.

Beautiful hotel in a fantastic location. The room was large and clean with a nice spacious bathroom. The bed was very comfortable. Staff were super friendly and helpful. The fitness center was small but spotless and nicely stocked with water bottles and towels at each machine. The experience felt luxurious.

Stayed in April 2024

Expensive and room amenities could improve

location and view

Stayed in April 2024

Very nice spacious rooms, bathrooms are well designed to accommodate multiple people. Staff were very courteous and always helpful.

Stayed in March 2024

All is well

Stayed in March 2024

Lack of day light in the room but we were out most of the time. We thought the courtyard was looking onto the plaza but it wasn’t.

Great location, spacious bedroom with large comfortable bed and cotton sheets. Quiet no noise at nighttime. Room serviced daily. Very helpful and friendly team especially the two great Porters on the door! Attention to detail amazing. And Reception very responsive to requests. Even the small gym did not disappoint was spotless. Stayed for 5 nights and would highly recommend. Lovely walks, close to great restaurants, waterfront & metro. Although we enjoyed walking to Times Square & over Brooklyn Bridge to Dumbo.

Stayed in March 2024

nothing

The inside of the hotel is very bright and you never feel lost. The room, too, was bright, one did not feel to be in a big city. The stay was very pleasant.

Stayed in March 2024

Food was excellent , very chilled bar and restaurant . Quiet hotel , great beds , rooms lovely and spacious . Bathroom perfect size

Stayed in March 2024

Voucher system for breakfast - unnecessary.

Great staff! Very nice rooms and perfect location. Welcoming people at the door and very clean.

Stayed in March 2024

Could have been more generous with tea bags in room but was able to access free between 7-8am in bar area and was given tea bags and milk to take upstairs

Had breakfast on 3 days and was good. Granola, fruit and yogurt twice and a bagel and french fries. All good. Had in small restaurant area as main restaurant closed. Staff attentive and friendly Really happy with hotel. Smallish and not high rise. Seaport surrounding area is quiet, lovely and light being near river side and not full of high rise buildings. As visited in March imagine more lively in summer. Thank you for our stay

Stayed in March 2024

It is an old building so the hot water took a bit of time but was great when it arrived!

The room was a good size and the bathroom with twin sinks was excellent. Plenty of space and the king bed was very comfortable.

Stayed in March 2024

They should change the windows for ones that better isolate external noise.

Everything. I think the new owners/management has done a great job. The room was beautiful and comfortable. Good breakfast and very polite staff. I would definitely come back.

Stayed in December 2023

Bar not open very late

Restaurant, bed

Stayed in March 2024

Loved everything about it!

Loved the property will be back soon !

Stayed in March 2024

It didn’t have pool and roof top.

The location is great and the hotel is very clean. The staff are friendly and polite.

Stayed in March 2024

Property is impeccable, cosy, homey, very well located. Staff is well trained,,genuine, efficient, solution oriented and fast as answering your requests. It feels like being home every time you come back to this property. Thank you.

Stayed in March 2024

nothing

Breakfast is amazing and served with so much care and joy. Front desk staff were all exceptional and verty helpful and friendly, rooms comfi and warm.

Stayed in December 2023

But far out

Rooms were great.

Stayed in December 2023

I wasn’t disappointed by anything although I wasn’t presented or emailed a bill after I left so was unsure of the addition charges from room service etc

Location was great - morning coffee was a nice extra - very helpful staff

Stayed in January 2024

Nothing

This hotel was an absolutely wonderful experience in a hidden gem area of the city! The location was away from all the craziness of NYC but still very easy to get around to all the spots. The cobblestone streets and views of the Brooklyn bridge are magical! But what made our visit so special was the staff! They were so amazing and friendly and made us feel right at home. At breakfast Cash and Bernie gave us great tips for areas to go and took the time to get to know more about our whole family and made it feel like we had known each other for a long time. Every time we left or came back the door man and the front desk staff smiled and made conversation and were genuinely interested in what we had done or where we going. Again, everyone was so friendly and they really made us feel at home. We can’t wait to come back to this hotel! The food was amazing too! The chef was so special to bring out a wonderful snack for the kids while we were just hanging out in the lobby. The food at the restaurant is fantastic! I researched so many hotels for this trip and I feel like this was such a win! I will never need to search for another hotel in NYC again! Shout out to Hyndrani, Bernie, Cash, Chris, and general manager Gary for helping to make this trip so great for our whole family!

Stayed in February 2024

Nothing

Location and customer service

Stayed in February 2024

Would of liked ice machine nearby

Location, rooms

Stayed in February 2024