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777 Seneca Allegany Boulevard, Salamanca, NY 14779, United States of America
November 23, 2015
눉Hotel elevators to rooms are too far from parking garage elevators. Luggage carts not available unless you use staff and that always means they want a tip. Rooms are okay but overpriced if all you want to do is sleep. Resort Fee added to room charge is outrageous !!Food at buffet was not fresh and left out too long to serve.
눇NOTHING ! Have visited four times hoping for better results. Will never go back.
November 19, 2015
눉After an evening of gambling in the casino we went to our hotel room. All we wanted was a can or bottle of pop. There are no pop machines anywhere, had to buy it at the gift store, very expensive. There were bottles of water in our room but were $2 a piece if we drank any. Since most hotels now days offer a complimentary breakfast you would think a hotel of this caliber would at least give you a bottle of water. We also were charged quite a bit more than the price we got from booking.com.
눇The hotel was very clean and comfortable. It was very nice being in the same building as the casino.
November 19, 2015
눉I didn't win any money
눇Extremely friendly and helpful wait staff, bartenders, housekeeping, security....well EVERYONE. Cleanliness seems to be a priority even in the public restrooms.
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