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310 Fourth Street, Niagara Falls, NY 14303, United States of America
August 15, 2016
눉We could have used more toiletries - 1 each lotion, shampoo, conditioner, etc. was not enough for 4 people. Yes, I could have asked for more but it would have been nice to not have to. I must also mention that this is a smoking facility. I was unaware when I booked our stay. That said, our NON-SMOKING room was beautiful - must have been on a non-smoking floor, because we never even got a hint of smoke odor The only place we encountered the smell of smoke was in the Casino area. However, it was very well controlled and not overwhelming by any means. I'm not a smoker, but would not let this deter me from staying here again.
눇Everything was awesome! Check-in went beautifully (Stephanie was super!). Complimentary valet parking was great - parked the car and never needed it again until we completed our stay - everything was within walking distance! All the staff we encountered was very friendly and helpful. The pool area was very nice and workout facility was very clean and in great condition. The room, beds, etc. was all very clean and comfy. My kids especially liked that they were not overlooked when it came time for morning coffee in our room - hot chocolate was provided! Dinner at the all you can eat buffet was very fresh and yummy (I NEVER do these buffets, but my kids persuaded me - I was NOT disappointed). Lastly, request a high floor falls side, as the view is beautiful - especially at night - we could see the fireworks over the falls from our room.
August 14, 2016
눇the staff were all nice and helpful
August 14, 2016
눉Smoke from the casino came into the lobby and was a strong odor that greeted me when we arrived to check in. The check-in process was a little slow...
눇The room was beautiful and spacious. The view was great! Glad there was a refrigerator.
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