405 Taylor Street, Union Square, San Francisco, CA 94102, United States of America
#61 of 221 hotels in San Francisco
Guests' ChoiceBased on 143 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.2
Facilities
8.5
Staff
8.8
Value for money
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 9, 2024
Seray
United States of AmericaWhile the hotel's location is near some of San Francisco's less secure areas, Hotel Spero ensures safety as I felt safe every time I entered the hotel. Though the room wasn't completely soundproof, they provided earplugs for a more comfortable stay.
We had a great experience at Hotel Spero. The hotel's design and room were awesome, the staff was friendly, and everything was clean. I especially loved the complimentary coffee and tea stand every morning. Our room had a beautiful view, and the location near Union Square was perfect. I would choose to stay here again.
Stayed in April 2024
Reviewed: April 8, 2024
Petro
UkraineLots of people suffer from addiction in the neighborhood, living on the streets.
The hotel is renovated and the rooms are clean. They have good coffee in the lobby.
Stayed in March 2024
Reviewed: April 1, 2024
Selivanova
United States of AmericaReally good location when you’re in San Francisco only for one day, it’s so far to all popular locations. Room is clean. Staff is so pleasant and helpful
Stayed in March 2024
Reviewed: March 31, 2024
Jhoanamel
GermanyWas not my favourite location (kinda sketchy but that's SF currently) but you'll be near to everything so that's a plus.
Clean room
Stayed in March 2024
Reviewed: March 31, 2024
Norman
AustraliaThere was nothing I didn't like.
I really liked the decor and the size of the room. The room was very clean and comfortable. The location was great being very centrel. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: March 30, 2024
Michelle
CanadaStaff was great. Room was very clean and comfortable
Stayed in March 2024
Reviewed: March 25, 2024
Oleg
ArmeniaRefused to provide an invoice and didn’t have a bottle of water on arrival
Clearness and quite
Stayed in March 2024
Reviewed: March 21, 2024
Katherine
United States of AmericaNot the hotel, but the area around was a little dirty - had to be careful when walking around.
Staff were really welcoming, and they did little extra touches like free reusable water bottle and eye mask. I had only one night so didn't get to try any of the facilities unfortunately. Room was beautiful.
Stayed in March 2024
Reviewed: March 17, 2024
Marian
United States of AmericaGood area. Clean. Comfortable. Good price.
Stayed in March 2024
Reviewed: March 9, 2024
Bachicha
United States of AmericaThe restaurant attached to the hotel did not seem that good. Was extremely over priced, which is why we decided to eat elsewhere during our stay.
Loved the decor of the inside of the building. Wasn't expecting it to be so nice based on the location. Don't let the location fool you. Staff was really nice. Room was nice and we had a partial view of the city. The parking garage right next door was a plus. Would definitely come back here again!
Stayed in February 2024
Reviewed: February 22, 2024
Johannes
United States of AmericaThere was a lot of poop on the sidewalk! There were many homeless people very close to the hotel.
The room had very nice views. The staff was very friendly. We really appreciated the water dispensers, the gym, and the desk in the room.
Stayed in January 2024
Reviewed: February 14, 2024
Monika
Irelandthe size of the bathroom was not acceptable for the standar of the hotel that is advertised. you had to close the door to be able to use the bathroom it made the bathroom to become very very claustrophobic space It would be nice to have access to coffee machine in the room,
the location it was well located and easy to get to close to the union Square but quite a distance from other attractions. received water bottle but just one for 2 guests ,,,, strange. internet was great and worked well, staff were friendly and helpful
Stayed in February 2024
Reviewed: January 28, 2024
Mark
United KingdomVery nice hotel. Beautifully decorated. Staff were excellent
Stayed in January 2024
Reviewed: January 23, 2024
Gary
United States of AmericaThe room was clean, the housekeeping staff were great and the front desk staff were as well. the shuttle service to the airport was a big help.
Stayed in January 2024
Reviewed: January 18, 2024
Ag
United States of AmericaI was upgraded to a room with a beautiful view. Thank you!
Stayed in December 2023
Reviewed: January 6, 2024
Jan
United States of AmericaProperty was very clean! Decorations in the lobby and in the room added a nice and very cozy touch! They let us check in early without having to pay, staffs are amazing as well! Would definitely go back
Stayed in December 2023
Reviewed: December 26, 2023
Lucy
United KingdomAlthough the location was great for getting around on public transport and walking to nearby attractions, it was difficult to see homeless people living on the nearby streets. We felt safe walking past them but its good to be vigilant. We weren't aware of a deposit to be paid on arrival so the extra couple hundred dollars was an unexpected cost. It would have been good to know about this in advance so that we could plan our travel budget.
The room was comfortable and clean, staff were so friendly and helpful. We really appreciated the free morning coffee in the hotel lobby, and the gym was so handy to use during our stay. Great location for it's connectivity to other parts of the city.
Stayed in December 2023
Reviewed: December 26, 2023
Yen
United States of AmericaIf you love eating or drinking something hot or warm in your room, you will find the experience less appealing since there’s no coffee maker or microwave in the room. The heater doesn’t seem to be working very well either. But overall still very nice experience.
Classy hotel and innovated very well. Friendly and helpful staff. Gym 24 hours and spacious. Garage parking next door whip is very convenient.
Stayed in December 2023
Reviewed: December 20, 2023
D
ChinaThe cost is a bit expensive. The next important thing that needs to be improved is to avoid the noise from other rooms. It is because the room is not sound proofed. Majorities of hotels provide brushes, toothpaste, boiling stuff, drinking water at the room, which are missing.
There is no comment about the room, location and cleanness. All are good. To look at the city view, this hotel could be an alternative hotel. The hotel is also attractive. Staff are friendly.
Stayed in December 2023
Reviewed: December 11, 2023
Nate
United States of AmericaNot much, but bear in mind, there IS a deposit in additional to everything els...even if you prepay for the room. Definitely a hotel you would want to stay at if you don't have a car.
The room is very nice, comfortable and in a very central location. The staff is very. Great views. I didn't try the adjoining restaurant. Short walk to BART, transit, etc.
Stayed in December 2023
Reviewed: December 11, 2023
Lokesh
IndiaGood
Good
Stayed in December 2023
Reviewed: December 9, 2023
Bryan
United States of AmericaGreat location, comfortable room
Stayed in December 2023
Reviewed: December 9, 2023
Tara
IrelandRoom was very comfortable and facilities were great. 2 blocks from union square and at a great price I would definitely recommend this hotel. The gym also was an added bonus.
Stayed in December 2023
Reviewed: November 9, 2023
Tehya
United States of AmericaBad location and expensive for it
Didn’t have breakfast. It was clean and I liked the security guard for the location in the city
Stayed in November 2023
Paris, France
Istanbul, Turkey
Going am Wilden Kaiser, Austria
Wollongong, Australia
Makarska, Croatia
Turna, Latvia
Cres, Croatia
Palermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content