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6101 West Century Boulevard, Los Angeles, CA 90045, United States of America
August 6, 2015
눉Don't stay in this hotel. They charge for water. Each bottle cost $3 +tax. Breakfast is super dooper costly $22 per person if not included in your package. Parking is valet but behind hotel there is self parking $14.95 per night.
눇Location is near airport. They do have free shuttle from airport.
August 5, 2015
눉Double bed became a single bed(they said the double bed is only the photo offered by the 3rd party- booking.com, so they're not responsible), and even charged us extra. Didn't pay back the deposits on time; manager fake promised us to make a "customer satisfaction reduction". Very bad experience!
August 5, 2015
눉I arrived with 3 big baggage at midnight. There was no help from anybody. I told staff that i was advised room upgrade by email and booking.com. The staff in front desk simply did not care when checking in. She just keep saying "ah...booking.com. I could not understand what it means. I did not know if room was really upgraded...just very bad. When i arrived the room one lady staff was standing in front of room and she talked to the radio seriously "guest arrived"...what happened before we come. The hotel staff was just out of sense in every respect.
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