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421 South Salisbury Street, Raleigh, NC 27601, USA
12 September 2015
6 September 2015
눉We booked 3 rooms one was to have two twin beds. Two couples planned to share that room. At check-in they told us they only had king size beds so we had to get another room. They didn't even honor the same rate on that additional room. Further the staff was not at all pleasant or accommodating. Our bathroom had mold on the ceiling in the bathroom. When we tried to leave the access card did not open the gate to the parking garage. We called the front desk and the attendant was not nice or apologetic and tried to tell us we weren't doing it right. Finally someone from the hotel came out but he was also unable to get the gate open. After 30 minutes a security guard from the parking garage let us out. Overall a really bad experience from a very expensive hotel.
눇It was close to the concert we were attending.
11 September 2015
눉Outdated rooms. No refrigerator
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