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421 South Salisbury Street, Raleigh, NC 27601, United States of America
March 24, 2015
눉I confirmed our needs for this reservation via Booking.com and via calls directly to the hotel. We needed two double bedrooms, adjoining with refrigerators. Hotel assured me a week before that this would be done. When we arrived we found hotel fully booked, and our requests had not been met. Ended up with a King room and a double room on a different floor. No refrigerators. This presented a big problem for our 6 little girls - security issue etc. Hotel did not and was not able to meet our needs.
눇Location is excellent and great facilities
March 17, 2015
눉The staff had no customer service skills. The entrance was poorly lit inside and out. No signs after you enter the building telling you where to go.
눇Room was clean, bed was comfortable, and the location was convieniently close to the conference center.
March 18, 2015
눉The rooms did not have a small refrigerator and the bathroom did not have a magnified make-up mirror.
눇Jimmy V's Restaurant is amazing! Staff very accommodating and easy walking access to multiple restaurants and the Convention Center.
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