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801 North Saint Asaph Street, Alexandria, VA 22314, United States of America
July 15, 2016
눉Hotel looks "tired". Not enough help. Still doing rooms at 6 in the evening. No bell hop. One waiter in restaurant for both room service and restaurant, had to hunt him down to pay bill. Equipment not in best repair. Maintenance crew working too many problems at once
눇Area of Old Town was terrific. Close to a grocery and the Royal Cafe that was great. 8 blocks from King Street so not too close but easy to get to. Just a couple of blocks from the Potomac.
July 12, 2016
눉Lack of willingness to work modify rates although I saw lower rates on line, because I had used booking.com, including failure to respond to booking.com inquiries in a timely fashion. I was told this was company policy. Also, ambiguity as to what was the actual cancel by date. (This is why staff is listed at 3 stars rather than 4. )I was able to get the balcony room which gave us a view of fireworks so I am happy with stay.
눇Bed very comfortable and room was clean and convenient, especially with refrigerator and microwave. Balcony view gives additional value.Good location and well worth the money.
July 12, 2016
눉The bed was really uncomfortable and there was a dead bedbug on the bedding when we pulled out the couch.
눇The room size was decent.
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