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Reviews of Sheraton Suites Fort Lauderdale Plantation 4 stars

311 North University Drive, Plantation, FL 33324, United States

#1 of 11 hotels in Plantation

Guests' Choice

Review score

Based on 532 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    Excellent.
    • Business trip
    • Solo traveller
    • Standard King, 1 Bedroom Suite
    • Stayed 4 nights

    Breakfast was limited on choice. I stayed 4 nights and it was the same items every morning.

    The room was spacious. Candice on reception was really helpful.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Perfectly adequate hotel for work trip
    • Business trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Worn, no personality, boring dining

    Convenient clean no surprises

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double, 1 Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    They charged me 3$ for a bottle of water that had been labeled as free. The laundry service was also ridiculously expensive!

    Great location and great rooms.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    8.0
    It was a good stay. I will choose this location again. It needs some updates furniture wise.
    • Leisure trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The parking could be a hassle but thanks for us there was never an issue. People are constantly leaving in and out.

    The location has several restaurants surrounding the hotel.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    8.0
    Will stay again.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    Liked the fact that you have separation from bedroom to sofa bed with sliding doors. Has 2 tvs and a large bathroom that is accessible from both areas. Rooms were quiet. Beds were great. Good wifi. Restaurants across the street. Drug store 1 block away. Courtesy shuttle available for guests to take you shopping or to nearby eateries. Used shuttle multiple times instead of ubers.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    The staff are extremely hospitable.
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Not seeing/ having a roach in the bathroom area of the room.

    The ambiance and staff made mu stay that much more amazing!

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    I loved the staff. Very helpful. Love the location. The rooms could be more clean. They didn't clean
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 4 nights

    Could have been a bit more clean. Sofa bed (pad dirty). Dusty couch and chair. One room we entered smelled bad like mold. We had to switch out.

    Location. Staff.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    7.0
    Good place for a family weekend, close to tennis tournament
    • Leisure trip
    • Family with young children
    • Standard Double, 1 Bedroom Suite
    • Stayed 2 nights

    Desk lamp and outlet not working

    Location and restaurant, cleanliness and flexibility with departure

    Stayed in November 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    Needed a better room rate. Payment for parking.

    Convenient for shopping. Safe and convenient facilities. Excellent neighbourhod.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Great place and we will be back to stay there again when visiting family!
    • Leisure trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 3 nights

    I do not use the elevator and they have no internal stairs to get to your room. This was the first time I experienced this but I found it is not the only place like this in Florida. It was an inconvenience but they were very accommodating at providing security to let me in to the building stairs from the outside.

    The room was very comfortable and we enjoyed the extra sitting room separate from the bedroom. We opted out of housekeeping each day and they gave us a $5 gift card each day which we used for coffee at the in house Starbucks each morning which was convenient. It is located in a nice area with nearby places to eat, shop, etc. The lobby was lovely and the staff helpful.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    9.0
    Overall it a great stay, but some things need tiding up to include the breakfast servers.
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    The air filter in the room was dirty and the accumulation of dust triggered my allergies.

    Breakfast was great, but the server took a while to serve us and give us back our check. He nearly forgot to return my credit card too.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Very enjoyable stay. Will likely return.
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 9 nights
    • Submitted via mobile

    Paying for parking.

    Friendly staff.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    8.0
    The Sheraton was clean and well appointed. I would recommend for other travelers
    • Leisure trip
    • Group
    • Standard King, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    the bartender should have returned my traveling companion's debit card and she should not have had to provide a stamped, self-addressed envelope for its return. The rooftop pool was a nice place to relax

    Cassandra and staff were the perfect combination of friendly and professional.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    We were happy with everything except the air that was constantly blowing at our faces while in bed. The vent should be able to be adjusted.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    I was surprised and happy about the room
    • Leisure trip
    • Group
    • Standard Double, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking was horrible. Raining and no covered area to getting back to the hotel.

    Room was great size

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that we had to pay to park

    The hotel has room service

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    That’s my second time there and was great
    • Leisure trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The air at the room was a little hot

    The bed was great, and breakfast was good as well, the pool and the staff excellent

    Stayed in July 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard King, 1 Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Check in was a nightmare!!! Evidentially my reservation couldn’t be located so I went back and fourth with the front desk staff and the booking agent. I even provided confirmation of my booking and bank statements of the purchase! Finally and hr and a half later, the front desk staff caved in and let my family and in check in to a room. Oh and did I mention it as 2 am and after driving 11 hrs from NC!!! Well, magically everything was fixed by the next morning! Other than that mishap, everything was excellent. There was fresh lemon water in the lobby that was excellent!

    Stayed in June 2023

  • Reviewed: 18 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 9 nights
    • Submitted via mobile

    I typically stay at a Hilton resort, figured I'd give Sheraton/Marriott a try. Carpets in the rooms were dirty with spots and stains, couch looked very nasty, found out that someone had been using a vape in our room, and this is a non-smoking facility, runny toilet that the maintenance couldn't fix so needless to say I didn't sleep very well b/c of the runny toilet, no free breakfast with stay, wait staff in the restaurant were not very friendly, front desk person Patrick has no personality.

    Convenient location.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Nice location in Plantation
    • Business trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms didn’t seem that modern.

    Very close to HCA plantation hospital and university drive.

    Stayed in July 2023

  • Reviewed: 21 June 2023

    8.0
    Nice staff, but pretty pricey for what you get
    • Leisure trip
    • Family with young children
    • Standard Double, 1 Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    For the price, I wish breakfast was included but it wasn’t. $17/ person for a limited buffet breakfast was a lot and the layout was awkward (had to ask staff for bowls, coffee creamer, spoons, etc). The shower was extremely low pressure and one of the sinks was gurgling (pipe issue). Also the AC said “60” but it was definitely warmer than that (outdated AC). Most items fit room service were good but quesadilla was so greasy I threw up. It took THREE calls to the front office on static-y phones and each time I was told a different story about a refund for the food. Luckily a night shift manager was able to just comp my next meal. I extended and morning shift manager was EXTREMELY rude. I let the front desk girl know. Each employee didn’t hold the same standards. The first night I checked in with digital wallet no problem but when I extended the manager rudely said “next time we won’t do this for you.” Implying he was doing me a favor. I let him know no one told me it would be an issue. Mind you this was just for incidentals done I prepaid rooms through the BOOKING App. Also, room service menu was incomplete. There was no breakfast or dessert written even though it’s available. And they for get to mention the 20% fee for the food. I spent $85 on a few kids meals priced at $5-$6, cokes, and an appetizer that was $11. The math barely makes sense Pool was not open 24/7. Went upstairs and it was locked with a key, couldn’t get in with keycard.

    The rooms were nice and spacious. I liked the French dividers between the rooms for privacy.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    8.0
    Still amazing at Sheraton!
    • Leisure trip
    • Couple
    • Standard King, 1 Bedroom Suite
    • Stayed 2 nights

    The flooded parking lot. I thought my rental car was going to sink in all of the water.

    I always love the beds for sure. It is also the convenience of where the hotel is located and where I have to go. Also I love the new look. Awesome.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    We reserved the room with accessible bath tub and it was great for the person that needed the feature. However, the tub was not able to adequately serve someone that doesn't require an accessible tub that is also staying in the suite. The tub should have dual shower heads.

    Our suite was spacious and well appointed. We enjoyed the modern decor and hotel amenities.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King, 1 Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Parking can get a little annoying. They converted the area to some sort of a boardwalk and now cars are parked everywhere. There are plenty of spots in the parking garage right accross (still free), I just preferred the way it used to be, the hotel's own parking.

    It's one of my favorite places to stay when visiting the Fort Lauderdale area. I love that all the rooms are suites. Spacious, super clean, and comfortable. Room service food is always delicious. The pool and the hot tub are a must.

    Stayed in May 2023

Showing 1 – 25

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