370 Canal Street, Tribeca, New York, NY 10013, United States of America
#298 of 399 hotels in New York
Guests' ChoiceBased on 1745 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.6
Staff
8.2
Value for money
7.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Claudia
ItalyVery comfortable and clean. Good location - close to Soho & Financial District.
Stayed in March 2024
Reviewed: March 25, 2024
Patrick
IrelandAll good.
Location is superb and the staff are exceptional:)
Stayed in March 2024
Reviewed: March 19, 2024
Thomas
United KingdomGreat location, great staff, clean room.
Stayed in February 2024
Reviewed: March 19, 2024
Lei
United States of AmericaClean room, location and helpful front desk staff! Thank you!
I'd like to have some kind of free breakfast options for loyal or returning customers like me:) Thank you! Lei
Stayed in March 2024
Reviewed: March 17, 2024
Jennifer
United States of AmericaElevators were slow. Shower could use some work where tile meets the shower pan. Also, smoke detector started beeping. Maintenance was quick to resolve but still annoying at 10pm.
Bed was comfortable, good-sized room.
Stayed in March 2024
Reviewed: March 14, 2024
Patricia
AustraliaGreat location, lovely room with a great view of Canal Street and very clean
Stayed in February 2024
Reviewed: March 11, 2024
Djohariah
United States of AmericaI didn’t like the fact that the hotel advertised a nice patio on the top floor to have drinks, but it was only available to “club” members. I picked the hotel because of this advertised anmenity and was really disappointed we were denied access.
Stayed in March 2024
Reviewed: March 6, 2024
Florent
United KingdomDepending on which room you are in, the doors of the neighbours may slam and wake you up late or early. Also the cushions are not firm ajouté, like cotton candy, even when we asked for specifically firmer ones at reception.
Location is unbeatable.
Stayed in March 2024
Reviewed: March 6, 2024
Alan
ArgentinaThe area can get sketchy at night. Also, the heating system wasn't great, had to request extra blankets for the bed.
It's a good deal with a great location and decent service. Staff were friendly
Stayed in January 2024
Reviewed: March 6, 2024
Ioanna
GreeceThere was cold draft coming in through the windows, which required heating to counter act, so atmosphere during the night was stuffy.
Stayed in March 2024
Reviewed: March 5, 2024
Petra
United KingdomThe hotel is very well located, the room was spacious and clean, the staff was very friendly and the view from our room was exceptional.
Stayed in March 2024
Reviewed: March 4, 2024
John
United States of AmericaWould be nice to have a cur of coffee "on the house" in the morning instead of paying $5
Fast and accurate chedkin; professional and helpful staff
Stayed in March 2024
Reviewed: March 2, 2024
Sofia
SwedenI would prefer a little more at the breakfast as panncakes or else it had all…
Axcess to Clublevel and the lounge wich provide breakfast, drinks, snacks for free under the whole experience.
Stayed in March 2024
Reviewed: February 26, 2024
Howard
IrelandNo pool lol..
Staff working at bar were so nice food good too
Stayed in February 2024
Reviewed: February 23, 2024
Marian
IrelandIf late for club level breakfast, fruit/croissants had run out and weren't replaced
Very helpful staff, location was excellent for walking everywhere, breakfast was good if you got there early!
Stayed in February 2024
Reviewed: February 19, 2024
Begum
United States of AmericaLocation doesn't feel very safe if you walk south from the hotel (especially Church st). North is Soho and feels safe. Better to stick with the crowded streets and avoid getting lost if you are walking around alone.
Room was decent size and very clean. Hotel staff was very friendly and helpful. Check-in and check-out was the fastest I've ever experienced in the city.
Stayed in February 2024
Reviewed: February 4, 2024
Marcia
AustraliaGreat manager!
Stayed in January 2024
Reviewed: February 2, 2024
Mair
AustraliaNothing comes to mind
We have stayed several times previously but not for 5 years. Great location, good facilities and friendly helpful staff
Stayed in February 2024
Reviewed: February 1, 2024
Angela
AustraliaThat I was charged for days I had already paid for and had to wait weeks to get my money back. All refunded thankfully tho :)
Nice and close to subways and financial district. Comfortable room. Gorgeous view of thw empire state building 😍 Was everything we needed. Room seviced every day.
Stayed in January 2024
Reviewed: January 31, 2024
Esteban
United States of AmericaThe room is a bit small
Comfortable, clean, good location, nice staff
Stayed in January 2024
Reviewed: January 30, 2024
Laura
United KingdomGreat location. Close to a subway and easily walkable to lots of attractions
Stayed in January 2024
Reviewed: January 24, 2024
George
United Arab EmiratesRoom size is a tad bit small than I am usally used to, maybe it's a New York thing.
Location is near tourist attractions in the city and public transport connectivity is good as well
Stayed in December 2023
Reviewed: January 24, 2024
Fatih
Turkeyno free wifi in the rooms.
location is perfect.clean and the stuff is wonderfull
Stayed in January 2024
Reviewed: January 22, 2024
Vicky
United KingdomDid not respond to a complaint we had about our incredibly noisy next door neighbour. People tailgating into the club lounge to get free food, might be an idea for the staff to confirm room numbers before allowing them to eat.
Location is excellent for those people who don’t want to stay in the bright lights of Times Square. Within 10 mins walk of several lines on the subway, the closest being the A C and E trains which were just over the road. Club lounge is worth the upgrade fee.
Stayed in January 2024
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