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3549 Chestnut Street, Philadelphia, PA 19104, United States of America
May 8, 2016
눇This is a criticism, not a compliment: Due to a medical emergency in icu, my plans were postponed, not cancelled. The management refused to honor my request to defer the stay to a later time, and I do realize the policy as well. This location was where I stayed for years, but never again. The lack oh human kindness is remarkable.
May 4, 2016
눉Chris the other front desk clerk was not able to find my reservation when I arrived. After I gave him my name he asked me If I was sure I was in the right hotel. It was a little chilly that evening so I had to walk out to my parked car on this chilly evening to look for the reservation information. Once I arrived back (chilled to the bone) his co-worker the Lovely Devita had gone above and beyond to find my reservation. Thanks Devita...Awesome Job..Yaah!!
눇The view from the 20th floor was the best. Conveniently located near every thing that I needed to get to. The front desk clerk Devita was very helpful. She was always smiling and full of knowledge about restaurants in the area.
May 8, 2016
눉Room was small, beds uncomfortable, no extra luggage rack available. Couldn't get a luggage cart to use ourselves. No complimentary breakfast.
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