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2255 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, USA
12 January 2016
눉Booked club level. Drag your own bags 50 mtrs from the drop off to reception through the maddening crowd. Ask for location of Club check-in - told join the regular queue. Drag your own bags another 50 mtrs through the throng to lift. Club facilities basic -minimal food and drink options in evening. Must reserve a day in advance and pay to use the better pool facilities or join the masses around the alternative . Having frequented many hotel Club levels worldwide this establishment and Club area are obviously suffering from visions of grandeur and total lack of care. Many better alternatives in the area. Forget it!
10 January 2016
눉The rooms are getting a little tired now. Is clean but daggy. Because they are so busy all the time they haven't closed for renovations. They also wanted to charge me an additional usd120 a night to guarantee interconnecting rooms for 2a2c. That is in addition to the usd 800 per night for the 2 rooms. Is more for safety and other guest peace and quiet that we wanted to be able to eyeball our teenage boys. Really felt that this was wrong. Also had lots of hassle at the end trying to work out the bill. The staff at checking were brilliant but checkout was slow and I had no confidence that they actually had any idea what they were charging us for so will need to double check our credit cards.
눇You can't beat the oceanfront rooms
10 January 2016
눉Reception staff are absolutely rude and lazy
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