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2708 Parkway, Pigeon Forge, TN 37863, United States of America
August 14, 2016
눉Had to get the hot turned on daily. The air conditioner did not cool the room even after spending the day outdoors. Maintenance man only said to shut the doors. Call back in an hour. I knew more than him. Well needless to say we sweated all night.
눇Pool was great. Bed was comfortable.
August 11, 2016
눉The room. Dark and dingy. Stayed in the older building and the room was old and floor was dirty (turned white socks dark in a jiffy), ceiling peeling, refrigerator had coffee spilled in the seal, our bed one day was not really even made, just covers tossed up, picture attached (We would have left then, but it was so late when we returned and the kids were half asleep already.) Not what I was expecting based on the pictures I saw online. Should have read more reviews.
눇Staff was nice. The breakfast was pretty good. Pools were well maintained. Publix was within walking distance (They carry clorox wipes and they were very needed.)
August 13, 2016
눉The rooms were dirty! We had to stay one night to get a refund for the rest of our stay. The outlet by the vanity was broken. The grounds were not clean either. We were afraid to have breakfast. If their kitchen was as dirty as the hotel; there was no way we were going to eat there. The staff was not friendly and had an "Oh, well" attitude when we expressed our complaints. We moved to another location (paid less) that we were thrilled with. I would never even consider staying at shular inn again and I will pass the word to everyone I know that visits the smokies!!!!!
눇The only thing we liked about the motel was the location.
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