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190 Allen Street, Lower East Side, New York City, NY 10002, United States of America
August 16, 2016
눉-Disappointing maid service Of the 9 days I stayed here, only asked to have my room made up twice. No fault of the maids, just don't like others to come in to my room. First make up service was fine but the second service, which I called and requested, and 5days after the previous service, left sheets unchanged! They go around with a clip board. Don't they know how long it's been since the last service and that it's time to change the sheets? Do they expect the guest to sleep in the same sheets for a week?? When I called front desk and let them know about it, the staff was unapologetic and showed very little care. None at all actually. My stay was extended and I booked another 7 days at this hotel but after this incident, I decided to move to another hotel. - Rushing guest to check out early On the check out day, front desk called twice and a maid came knocking to see if I evacuated. I was disturbed 3 times! All this before noon which is their check out time. I was quite stressed, packing and trying to hurry, I forgot to take the stuff in the drawer. Nothing of major importance but I called the hotel the same night and inquired if they had kept the stuff. Since I moved to a hotel one block away, I was going to pick them up. But got the answer no. I must say terrible service. The worst service ever actually. - I am not sure of this, but on the first night, I got a big bite in my inner thigh. There was no mosquito in the room and i suspected if it was a bed bug bite. It was swollen up really bad and itched like crazy. Just like the bed bug bites I read up on internet. Planned to go to a doctor for a diagnose, if there came another bite. But didn't occur again and i let it slide. But kept itching at night. Probably psychological. NYC is the capital of bed bugs. Huge outbreak going on. I heard horror stories from my friends. Even in good hotels. Can't be too careful. -You need a card key to activate the elevator and it was super cumbersome.
눇-Location -Good sized room with a closet and a lot of drawers to store away belongings. -Good view and lots of light. -Hardwood floor instead of carpet.
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