190 Allen Street, Lower East Side, New York, NY 10002, United States of America
#337 of 408 hotels in New York
Guests' ChoiceBased on 753 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.0
Value for money
7.1
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Amy
United States of AmericaThe bathroom and especially the shower smelled musty even after cleaning. Also, there were vintage videos on loop in the elevator, one of which depicted a drunk woman being assaulted and slapped by a man which was disturbing.
Location was great, room was spacious and comfortable, concierge staff were very nice.
Stayed in March 2024
Reviewed: March 27, 2024
Solange
United KingdomHaving a breakfast option inside the hotel
The staff where helpful and friendly and room was cleaned often, which made my experience extra special
Stayed in January 2024
Reviewed: March 26, 2024
Marieke
NetherlandsThe location was great! And in a good neighbourhood. Room was big for NY!
Stayed in March 2024
Reviewed: March 23, 2024
Gianfranco
BrazilSome guests smoke weed in the rooms and around the hotel the same smell annoyance us.
Location was the meanly thing we liked it. Even if in that area there are terrible smell of weed all the time.
Stayed in March 2024
Reviewed: March 20, 2024
Helen
CanadaIt’s very very noisy on the weekend due to the social club. The bar is open on the 7 floor. I was wearing earplugs and I still couldn’t sleep. Beds are low to the ground. I checked in online, had to redo it all when I showed up. Went for a walk after we checked in. Came back and noticed all my belongings were on a cart in the lobby. They assigned me to the wrong room and went in, took all our stuff out but left our passports in the safe. Took 45 minutes for them to figure out. They kept telling me that I checked into the wrong room.
Location was great. Across from a subway.
Stayed in March 2024
Reviewed: March 8, 2024
Keisha
United KingdomCost of using the mini bar. Charged $7 for water and said that there maybe fees for putting personal drinks in the fridge in our room
Great location, hotel was modern and clean
Stayed in March 2024
Reviewed: March 8, 2024
Angelica
United States of AmericaI didn’t enjoy the lounge on the 7th floor
I enjoyed the restaurant in the hotel
Stayed in March 2024
Reviewed: February 8, 2024
Elene
United States of AmericaThe room was missing bunch of amenities such as robes, blow dryer, extra bedding.
Great location. The rooms are okay size but not bad for New York. Friendly staff. If the price was a bit less, it would be perfect.
Stayed in February 2024
Reviewed: January 26, 2024
Zoe
AustraliaI found the digital, self-service check in/check out a little bit impersonal. If I am spending money on a nice hotel, I typically expect the service that comes with it. In saying that, the staff were all lovely!
The room size was great and the shower, facilities and amenities were very good.
Stayed in January 2024
Reviewed: January 6, 2024
Jean-pierre
Francefurniture and bedding should be renew,
Size of the room, the private terace and the location
Stayed in December 2023
Reviewed: December 10, 2023
Bernd
JamaicaIt's just expensive. I guess that's New York City
Went to meet family in the area Perfect location
Stayed in December 2023
Reviewed: November 25, 2023
Michael
United States of Americawe had to ask for the complimentary nespresso capsules constantly
Hotel/ location
Stayed in November 2023
Reviewed: November 20, 2023
Lauren
United KingdomThe club in the hotel can be quite loud on the weekends, even on higher floors.
Great location and friendly staff
Stayed in October 2023
Reviewed: November 13, 2023
Nadel
IsraelThe noise from the rooftop on weekend
Stayed in November 2023
Reviewed: November 6, 2023
Patricia
United KingdomNot the hotel’s faults , but a little noisy from the street below, especially on a weekend. but we had ear plugs, so quickly resolved.
Great location. Good size room. Very clean. Friendly, professional staff. The Blue Ribbon restaurant and bar was great and the club on the 7th floor had a great atmosphere.
Stayed in November 2023
Reviewed: October 31, 2023
Maria
United States of AmericaPool area was always full. Like some people stayed there for hours.
Nice location. Nice room. Lot’s of restaurants and stores nearby.
Stayed in August 2023
Reviewed: October 22, 2023
Aviaja
DenmarkSuper cold. Not good Coffee for breakfast
Nice room, good location
Stayed in October 2023
Reviewed: October 18, 2023
Hildigunnur
IcelandIt is a little bit run down and there was the smell of pot in the corridor the whole 5days we were there. Also we got a smell of greasy food to our bedroom…not the good smelling kind. If you don’t want to hear music like you are playing it in your room ask for a room away from Laslett street.
The sixty Les is a good hotel and we loved the location. The lobby staff was great
Stayed in October 2023
Reviewed: October 12, 2023
Charlotte
United KingdomNoise from the club whilst in the room. Floorboards were raised potentially due to damp
The location was perfect for exploring Manhattan, and the view from the balcony is fantastic.
Stayed in October 2023
Reviewed: October 11, 2023
Catherine
United States of AmericaThe noise. Very noisy street plus a club that plays very loud music early in to the morning hours
Clean, friendly helpful staff
Stayed in October 2023
Reviewed: October 9, 2023
Rabrown
United States of AmericaNightclub on level 7 is noisy all night long. And I mean ALL NIGHT LONG.
Location, Location, Location. Nepresso coffee maker. Jose on the front desk is the best ever. Instant hot water. Sauna 24/7.
Stayed in October 2023
Reviewed: October 3, 2023
Hillie
United States of AmericaFor $600+ I was disappointed to get an understated cramped room with a completely broken chair and an overpriced mini bar.
Staff was super friendly and accommodating. Balcony was great
Stayed in September 2023
Reviewed: September 23, 2023
Gaye
United KingdomWe chose it because it had a pool but this was not open so disappointing and no where to sit outside at all. The room was tired.
Location
Stayed in September 2023
Reviewed: September 18, 2023
Leonie
United KingdomSome of the staff were a bit too casual and not very empathetic.
Great spacious Room in a good location - close to Tube stations and walking distance to SOHO Clean and easy access Its a modern funky hotel - you get what you pay for and what you read in reviews / see on pictures.
Stayed in September 2023
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