1918 Old Haywood Road, Asheville, NC 28806, United States of America
#53 of 77 hotels in Asheville
Guests' ChoiceBased on 651 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
Pamela
United States of AmericaRoom was clean and beds comfortable. Refrigerator and microwave worked well and were clean. Breakfast was adequate with standard selections along with egg, sausage, and french toast. Coffee always available in breakfast area. Liked stand up shower without having to get in a bathtub.
Stayed in March 2024
Reviewed: March 17, 2024
Diane
United States of AmericaThey need a better grade of toilet paper.
It was a nice hotel. It had a lot of restaurants and businesses around it. I really liked that the parking lot was well lit.
Stayed in March 2024
Reviewed: March 16, 2024
Traci
United States of AmericaThe bed was too hard!!
Location was close to where we wanted to me, but far enough away that traffic was not too congested.
Stayed in March 2024
Reviewed: February 21, 2024
Roosevelt
United States of AmericaNothing much really
Nice breakfast and staffing team was excellent. Help me out with place to enjoy a great meal why watching a game
Stayed in February 2024
Reviewed: February 19, 2024
Cook
United States of AmericaBiggest drawback for this facility was that the wall seem to be paper thin you could hear everything was holding up at 12:47 by people coming back to their room somewhere in the hotel and it was very loud you could hear the moving a chairs in their room and the toilets flushing
Stayed in February 2024
Reviewed: January 12, 2024
Helen
United States of AmericaThe room was very cozy and clean.
Stayed in January 2024
Reviewed: December 17, 2023
Delbert
United States of AmericaBreakfast could have been better.
Bed was Great
Stayed in December 2023
Reviewed: November 30, 2023
Walter
United States of Americanothing
Everything was very good, very comfortable beds, shower great . great location on and off for I40
Stayed in November 2023
Reviewed: November 24, 2023
Carlos
United States of AmericaBathroom too small.
Clean, well kept.
Stayed in October 2023
Reviewed: November 20, 2023
Marlene
United States of AmericaI hated hearing the neighbors as if they were in the same room and being able to hear everything outside the room.
The shower was really nice. A lot of times you get to a hotel and there is not enough water pressure but this hotel had really good water pressure.
Stayed in November 2023
Reviewed: November 6, 2023
Gail
United States of AmericaClean and comfortable
Stayed in November 2023
Reviewed: October 27, 2023
Gil
Abkhazia, GeorgiaPrice
Clean, comfy, location
Stayed in October 2023
Reviewed: October 26, 2023
Antonio
BrazilAcoustic comfort was not good, breakfast was very poor.
Cleanness of the room, mattress were firm, shower was good.
Stayed in October 2023
Reviewed: October 24, 2023
Farrad
United States of AmericaThe guest that stayed in another room were loud in the hallway
I liked the staff
Stayed in October 2023
Reviewed: October 24, 2023
Steve
United States of Americaparking SUCKS!
room was clean water hot pressure good staff friendly
Stayed in October 2023
Reviewed: October 23, 2023
Mitchell
United States of AmericaN/A
Breakfast was pretty good. Area was a little noisy but tolerable.
Stayed in October 2023
Reviewed: October 17, 2023
James
United States of AmericaNice comfortable room with good shower. Good service at check in/out. Good value.
Stayed in October 2023
Reviewed: October 1, 2023
Hannah
United States of AmericaIf you say breakfast is until 10am, don’t start packing up at 9:30.
Decent room, no complaints.
Stayed in September 2023
Reviewed: October 1, 2023
Carisa
United States of AmericaThe room was stuffy and even turning the air down didn’t help.
The breakfast was ok. There were eggs, sausage, French toast, ingredients to make waffles, bagels bread for toast, mini muffins, yogurt, bananas, milk juice and coffee.
Stayed in September 2023
Reviewed: September 26, 2023
Gerald
United States of AmericaBreakfast was disappointing. Had better at less costly locations. Lots of noise travel between rooms and hallway. Shower only, no tub in room.
Easy to enter and exit. Staff was accommodating.
Stayed in September 2023
Reviewed: September 18, 2023
Cynthia
United States of AmericaSheets were old and worn
Clean
Stayed in September 2023
Reviewed: September 17, 2023
Marina
United States of AmericaThe TV did not work well
The breakfast options.
Stayed in September 2023
Reviewed: September 15, 2023
Derek
United States of AmericaWe had a very delayed flight. arrived at the property around 1AM. The clerk got us checked in quickly, so we could get some much needed sleep. In the morning, there was a nice breakfast for us to enjoy. Lots of choices from which to pick. We would definitely stay there again.
Stayed in August 2023
Reviewed: September 3, 2023
Monica
United States of AmericaWe smelled smoke in the first room.
Breakfast could be better. Bacon and gravy, biscuits would be better.
Stayed in September 2023
Brussels, Belgium
Skala Potamias, Greece
Playa de las Americas, Spain
Deba, Spain
Yuchi, Taiwan
Saint-Samson-de-la-Roque, France
Krakow, Poland
Nice, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content