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  5. Reviews of Sleep Inn Asheville-Biltmore West

Reviews of Sleep Inn Asheville-Biltmore West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1918 Old Haywood Road, Asheville, NC 28806, United States of America

#53 of 77 hotels in Asheville

Guests' Choice

Review Score

Based on 651 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    9.0
    Second time I've stayed here and will stay again when visiting family in area.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Room was clean and beds comfortable. Refrigerator and microwave worked well and were clean. Breakfast was adequate with standard selections along with egg, sausage, and french toast. Coffee always available in breakfast area. Liked stand up shower without having to get in a bathtub.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They need a better grade of toilet paper.

    It was a nice hotel. It had a lot of restaurants and businesses around it. I really liked that the parking lot was well lit.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Convenient and a great value.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was too hard!!

    Location was close to where we wanted to me, but far enough away that traffic was not too congested.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Comfort away from home
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing much really

    Nice breakfast and staffing team was excellent. Help me out with place to enjoy a great meal why watching a game

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Biggest drawback for this facility was that the wall seem to be paper thin you could hear everything was holding up at 12:47 by people coming back to their room somewhere in the hotel and it was very loud you could hear the moving a chairs in their room and the toilets flushing

    Stayed in February 2024

  • Reviewed: January 12, 2024

    9.0
    Main reason for trip was Biltmore. My cozy room was a such a bonus.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very cozy and clean.

    Stayed in January 2024

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast could have been better.

    Bed was Great

    Stayed in December 2023

  • Reviewed: November 30, 2023

    9.0
    excellent stay , and reasonable rate
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    nothing

    Everything was very good, very comfortable beds, shower great . great location on and off for I40

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Would stay again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Bathroom too small.

    Clean, well kept.

    Stayed in October 2023

  • Reviewed: November 20, 2023

    8.0
    Perfect price for a last minute trip. Bed was comfy enough for one night.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I hated hearing the neighbors as if they were in the same room and being able to hear everything outside the room.

    The shower was really nice. A lot of times you get to a hotel and there is not enough water pressure but this hotel had really good water pressure.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Clean and comfortable

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Clean and comfy
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Clean, comfy, location

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    It was good for a one-night stay. Do not count on with the breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Acoustic comfort was not good, breakfast was very poor.

    Cleanness of the room, mattress were firm, shower was good.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Relaxing
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The guest that stayed in another room were loud in the hallway

    I liked the staff

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    decent place
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    parking SUCKS!

    room was clean water hot pressure good staff friendly

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    We would stay here again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Breakfast was pretty good. Area was a little noisy but tolerable.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Good value, comfortable hotel.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice comfortable room with good shower. Good service at check in/out. Good value.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Nice accommodations.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    If you say breakfast is until 10am, don’t start packing up at 9:30.

    Decent room, no complaints.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    7.0
    Overall, not a bad place to stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was stuffy and even turning the air down didn’t help.

    The breakfast was ok. There were eggs, sausage, French toast, ingredients to make waffles, bagels bread for toast, mini muffins, yogurt, bananas, milk juice and coffee.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was disappointing. Had better at less costly locations. Lots of noise travel between rooms and hallway. Shower only, no tub in room.

    Easy to enter and exit. Staff was accommodating.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Fine
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Sheets were old and worn

    Clean

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The TV did not work well

    The breakfast options.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Better than we expected.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    We had a very delayed flight. arrived at the property around 1AM. The clerk got us checked in quickly, so we could get some much needed sleep. In the morning, there was a nice breakfast for us to enjoy. Lots of choices from which to pick. We would definitely stay there again.

    Stayed in August 2023

  • Reviewed: September 3, 2023

    8.0
    Nice hotel. Friendly staff.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We smelled smoke in the first room.

    Breakfast could be better. Bacon and gravy, biscuits would be better.

    Stayed in September 2023

Showing 1 - 25

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