4215 Parkway, Pigeon Forge, TN 37863, United States
#159 of 437 hotels in Pigeon Forge
Guests' ChoiceBased on 2992 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.8
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 23 April 2024
Eugene
United StatesThe hallways are not very good lighting . It's a bit creepy at night walking hallways without proper lighting.
The convenience of the location close to Gatlinburg and right in Pigeon Forge.
Stayed in February 2024
Reviewed: 21 April 2024
Tammy
United StatesAn
Clean,
Stayed in April 2024
Reviewed: 10 April 2024
Keith
United StatesNothing!
River out back!
Stayed in March 2024
Reviewed: 6 April 2024
Michael
United StatesNa
Good
Stayed in March 2024
Reviewed: 5 April 2024
Tracy
United StatesOne of the elevators broke, and it made it difficult to get on the other one without having a big wait.
Stayed in April 2024
Reviewed: 1 April 2024
Sharaka
United StatesThe bathroom could’ve been cleaned a little better and the towels smelled like they were washed in vinegar. Also, nothing you can do about this, but the bathroom is really tight.
I liked that the property was in a good location, pretty quiet for the most part, and breakfast was decent with different options.
Stayed in March 2024
Reviewed: 1 April 2024
Sarah
United StatesConvenient to Pigeon Forge and Gatlinburg.
Stayed in March 2024
Reviewed: 1 April 2024
Joleen
United StatesFountains were not running.
Back balcony and the stafff
Stayed in March 2024
Reviewed: 31 March 2024
Jennifer
United StatesGreat location
Stayed in March 2024
Reviewed: 29 March 2024
Kathleen
United StatesThe breakfast service area was a tight quarters for the capacity of people the hotel holds. We would gather breakfast and have to go to our room to eat due to no seating available. Lighting of room. It would be beneficial to have a light for the foyer vs the WELL lit vanity light that disturbed those still sleeping due to the location and strength of light.
Stayed in March 2024
Reviewed: 24 March 2024
Roberts
United StatesThe staff over all were friendly and helpful, especially the gentleman who worked breakfast and our housekeeper. The day shift front desk was friendly. The evening/night shift front desk clerk came across as apathetic and unhelpful. She clearly did not want to be there and seemed annoyed when answering the phone and questions. The hotel location was at the end of the parkway. It was very easy to get in and out and parking was readily available. We felt safe and had access to several places by walking. Most venues and shopping were within a 20 minute drive. I thought being on the river side would be a plus, however the geese and ducks made noise all night. Next time I'll bring my sound machine.
The location was convenient and the breakfast was good. The price was extremely reasonable and allowed us to save money that we used for local Attractions. More bang for our buck.
Stayed in March 2024
Reviewed: 24 March 2024
Wanda
United StatesStaff not friendly or helpful
Location
Stayed in March 2024
Reviewed: 18 March 2024
Kejuanis
United StatesIt smelled like smoke when I got off elevator on the third floor. The unit was to loud when it came on.
It was a great hotel and location.
Stayed in March 2024
Reviewed: 18 March 2024
Aymen
United StatesThe indoor pool was a little too small, and the breakfast was early that every time we go down there was not a lot of options left. And also the sink was inside the bathroom it was outside of it and pluse the coffee machine was right next to the sink.
The location was really good it was right next to the them park "The Island", and the housekeepers did a good job cleaning the room.
Stayed in March 2024
Reviewed: 17 March 2024
Veronica
United StatesThe room has a musky odor that was annoying,the floors could’ve been cleaner and elevators were very slow.
Didn’t eat breakfast but the location was good.
Stayed in March 2024
Reviewed: 12 March 2024
Shawnette
United StatesThe breakfast wasn't good.
The location was perfect
Stayed in March 2024
Reviewed: 11 March 2024
Christine
United StatesOur balcony door didn't shut tight unless you locked it. We stayed in a room by the river. Loves listening to river but being woke up at 5:30 by the ducks and geese was something I could do without.
Staff very friendly and it was clean. Rooms were a big bathroom small. Breakfast was good.
Stayed in March 2024
Reviewed: 10 March 2024
Kimberly
United StatesWalls in hallways dark and gloomy
Good breakfast
Stayed in March 2024
Reviewed: 19 February 2024
Halana
United StatesParking lot kind of small
Super clean, good breakfast
Stayed in February 2024
Reviewed: 15 February 2024
Jessica
United StatesNo balcony.
Quick check in, large room.
Stayed in December 2023
Reviewed: 4 February 2024
Wanda
United StatesLived the large corner room.
Stayed in January 2024
Reviewed: 29 January 2024
Niki
United StatesElevators seemed old and need updated.
Stayed in January 2024
Reviewed: 26 January 2024
Jacob
United StatesPool was cold.
Easy to get in and out of. Room was nice. Friendly staff. Breakfast was good.
Stayed in December 2023
Reviewed: 19 January 2024
Stephan
United StatesSome of the hotels nearby seem abandoned, or very run down, so the area is not really walkable. Would still come back as it's a fair price and right in the middle of the city.
Large room with a balcony on the river. Everything was okay but the room is kind of dark and a little outdated. Friendly staff + free parking.
Stayed in December 2023
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