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4215 Parkway, Pigeon Forge, TN 37863, United States of America
August 15, 2016
August 14, 2016
눉Beds very uncomfortable
August 14, 2016
눉Vacationing in the Smoky Mountains with family (2-Adults, 2-Teenage boys), this hotel came up when searching for pet friendly, breakfast and pool all 3 a must for our family vacation. Read Smokey Shadows had pretty decent reviews 7.8 out of 10 not bad.... Upon arriving the outdoor pool was nasty/empty/closed, the indoor pool was nothing but an over-sized hot-tub. Oh did I mention they don't have breakfast? What the hec! Are you allowed to advertise these things that are not true? OK, it was late we had been driving all day, had early morning reservations to rent a boat the next day for my Birthday so we decided to stay 2 nights until we find something else that meets our needs. Upon entering our room appeared decent. Day 1, we came back later that day 5pm-ish and our room had not been serviced. REALLY! We were tire wanted to shower so we could go get something to eat. No towels, beds unmade, trash still overflowing, hot tub needed cleaned after the boys used it, etc. I had to call desk to ask for maid service, reminded them that I was on vacation and I do not pack my cleaning supplies to do their job while vacationing, when the foreigner knocked on the door he handed us towels. I said I need the trash emptied, need toilet paper, toilet cleaned (something smells really bad (old urine smell) around toilet area), etc., he could only say ok, yes and thank you.. They obviously do NOT speak our language. I have never had to call the front desk for maid service. UNBELIEVABLE! WI-FI is terrible, another must for teenagers!! Started noticing the creepy people who loiter around the neighboring motel which faces Smokey Shadows parking lot.Very Creepy! Also, while trying to view the river from our river view balcony, I was told to go back into my room from a possible "maintenance man" because they were removing mattress from the floors above us and were just throwing them over the balconies into the parking lot which lays on the river. REALLY!
눇Uh Nothing! When they have bedbugs on the walls, whats in the beds??? Falsely advertises outdoor pool and breakfast. Upon arrival pool has been closed for years and no breakfast not even coffee! Website pictures are obviously not to date. Worse place ever! Not to mention creepy....
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