5190 Hidalgo Street, Houston, TX 77056, United States of America
#123 of 421 hotels in Houston
Guests' ChoiceBased on 764 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: March 7, 2024
Diana
ItalyJust an idea might be to spruce up your entrance to the hotel - rearrange that space to seem more like a welcome space rather than just an office with drab office lighting.
Coming from the close-by former Indigo Hotel where I had stayed many times I was at first slightly disappointed by the lack of an artistic flair at Sonesta - slowly I came to accept the basic no frills atmosphere and learned to appreciate the positive elements: the free and always available parking right in front of the hotel as well as the excellent lighting ; one of our top requirements, the super comfortable beds, the kitchen which allowed having meals in if one chose; the breakfast which offered something for all tastes and was well presented, and the great shower in the bathroom. The washroom is a great plus even though we did not use. The location is of course tops.
Stayed in February 2024
Reviewed: March 4, 2024
Tiffany
United States of AmericaThe property was dated and not like how it was pictured in the description. Housekeeping and management was a little pushy and rude at checkout time.
The breakfast was good, with a lot of options and the location was within walking distance of the Galleria.
Stayed in March 2024
Reviewed: February 26, 2024
Juniarsam
IndonesiaElevator was old
The Room and Bed were Great, Comfortable, and Clean. Got upgraded room and we love it. Thanks.
Stayed in February 2024
Reviewed: February 24, 2024
Tracy
AustraliaMy apartment had tea and coffee but no way to boil the water,there was a coffee machine which I couldn’t use.
The apartment I stayed in was very clean,comfortable and quiet. The buffet breakfast was nice.
Stayed in February 2024
Reviewed: February 21, 2024
Anton
UkraineA shower diverter was broken so we couldn't take a shower and it was super inconvenience.
Great room and lovely crew. Liked location and exterior, especially back yard.
Stayed in February 2024
Reviewed: February 19, 2024
Shaqwana
United States of AmericaMold on windows
In good area
Stayed in February 2024
Reviewed: February 7, 2024
Maria
BrazilShower would get cold sometimes
It is 1 block from Galleria and 2-3 blocks from the Waterwall. Breakfast was included (I loved that they had cottage cheese). Free parking was also great. We stayed in a studio. As for the bathroom, I like when the sink is separate/outside.
Stayed in February 2024
Reviewed: February 6, 2024
Gozdegul
TurkeyHotel needs renovation
Personnel was very friendly
Stayed in February 2024
Reviewed: January 24, 2024
Douglas
United States of AmericaDated and felt old
Location
Stayed in December 2023
Reviewed: January 23, 2024
Latonia
United States of AmericaAll the wholes in the roof of the hallways and the stinky smell of the hallways
The breakfast was hot and plentiful. The room was very clean and had everything we needed.
Stayed in January 2024
Reviewed: January 18, 2024
Chris
United KingdomNo issues whatsoever
Location, cleanliness, room size and a fair breakfast
Stayed in January 2024
Reviewed: January 11, 2024
Maria
ArgentinaEverything was OK
Breakfast was good. Location is great, waking distance to the galleria mall, very safe neighboorhood
Stayed in January 2024
Reviewed: January 10, 2024
Danny
United States of AmericaDishwasher was not secured to counter and fell over. The entire dishwasher, unfortunately, but I'm sure it is fixed. Fridge had a fan that rattled all the time. One of the toilets had problems filling.
Great location and helpful staff. Kirk was great. The room was huge and actually had one more bed and bathroom than expected.
Stayed in January 2024
Reviewed: January 7, 2024
Ibrahim
Saudi ArabiaVery clean property, friendly and highly professional staff. Couldn’t have asked for more 👍
Stayed in January 2024
Reviewed: January 7, 2024
Amin
Saudi ArabiaBreakfast
Excellent location and helpful and friendly staff
Stayed in January 2024
Reviewed: January 6, 2024
Deniz
United States of AmericaBreakfast is amazing. Lots of variety and very rich!
Stayed in December 2023
Reviewed: January 4, 2024
Subhadip
IndiaThe payment procedure for reverting the authorization holds the amount should be more streamlined.
I checked in on the date 09.12.2023. During check-in, the behavior of on-duty staff at reception was not pretty.
Stayed in December 2023
Reviewed: December 31, 2023
Melissa
United States of AmericaThe room furniture was very outdated. We had to use the pull out bed, which was so inadequate and uncomfortable. The main hallways and elevator were also quite outdated, with an unpleasant odor.
The waffles were a hit, but most of breakfast was just average.
Stayed in December 2023
Reviewed: December 31, 2023
Luis
United States of AmericaRight next to the Galleria Mall
Stayed in December 2023
Reviewed: December 23, 2023
Cynthia
United States of AmericaNeeded maintenance
Location
Stayed in December 2023
Reviewed: December 11, 2023
Onur
TurkeyThere was no hot water- Water was little warm but not very hot
Locaton
Stayed in December 2023
Reviewed: November 20, 2023
Samuel
NigeriaThe rooms and hallways may need repainting. Swimming pool was not warm so could not be used.
The breakfast is great and location great as well
Stayed in November 2023
Reviewed: November 7, 2023
Miguel
MexicoThe breakfast has a funny taste. It kinda tasted like soap. I also kinda feel that sheets were not changed everyday, or even well checked before tucking back the bed
The location
Stayed in November 2023
Reviewed: November 5, 2023
Leticia
United States of AmericaBreakfast was free but not my desire
Close to the Galleria
Stayed in September 2023
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