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16702 Coast Highway, Bodega, CA 94922, United States of America
August 14, 2016
눉Price was to high, Breakfast was not very good. In fact because the breakfast was so bad we choice not to eat dinner there. Staff was not present for wine tasting. Had to wait sometime for someone to show up to check in.
August 9, 2016
눉Shortage of staff. Waited at Reception Desk a few time waiting for someone only to find out the previous owner now consultant seem like he was doing everything, in reception desk and the kitchen.
눇The surroundings and gardens
August 12, 2016
눉Unfortunately this place has fallen into disrepair and guest safety has been put into the back seat. There are no shower or bathtub safety bars in the type of rooms we stayed in (we were in room #19 - the rooms with the Jacuzzi tubs). My husband fell OUT of the shower and landed outside of the shower onto the floor and was heavily (darkly) bruised as he slipped on the floor of the shower stall that had a small amount of non-slip tape that was literally rolling up and coming off. We immediately let the manager know - it took him 24-hours to come into our room to fix it and when he did, his fix was to replace the tape that was there with new tape that immediately rolled up again. We told him and he had no reaction. We asked the owner of the property to refund the cost of our stay since my husband's injuries ruined our vacation (we never even got to see the ocean!) and we only stayed in the room as my husband was too sore to do anything or go anywhere. We filed an incident report and sent pictures of my husband's injuries on the day of the injury and again of them on about day 10. We also sent the owner the pictures of the shower bottom with the rolled up tape that are attached to this review - which, you have to agree are appalling for a property that costs this much per night! Since we stayed at this property July 19th - 22nd, I asked that the refund for our 3-day stay and let me know that he was doing so by August 8, 2016. The owner did not meet my requested date, has never responded, nor has he refunded the charges.I didn't get any other response other than his secretary telling me he was "researching the incident."
눇The location is potentially perfect.
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