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  5. Reviews of The Moran CITYCENTRE

Reviews of The Moran CITYCENTRE This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

800 Sorella Court North, Houston, TX 77024, United States of America

#66 of 424 hotels in Houston

Guests' Choice

Review Score

Based on 645 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Excellent and clean facility
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the wedding during my stay

    The property was going through a renovation, but the lobby and room was very clean.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Under construction and had to ealk to the gym to use the pool

    I wasn't told during booking that the hotel was under construction and had to use the gym's pool across the street

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Can’t wait to see what you will be after renovations are done
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Under construction. Didn’t get washcloths. Toilets were not working for several hours because of construction..

    Very comfortable beds! Loved our view. Coffee was great! Would have enjoyed it being available a while longer!

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    It’s was ok
    • Couple
    • Classic King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was horrible it was cold the hot water in the sink of bathroom would make loud noises

    The view was amazing the staff was nice

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property feels dated. it has not been maintained. They’re doing renovations, so it’s not at the standard it use to be.

    It’s a great location. Rooms are large and very spacious

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Great Hotel Great Location!
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the fact that there's construction at the hotel until April 4th. I wish that this was communicated to me prior to booking this week because I would've postponed until pool, gym, and live music in hotel were open. Thankfully, there was a small live music event right next door at Radio Milano. My husband also had back pain from the bed. They do sit low. I was fine though. (Extra pillows may help for those that get back pain). If pool and gym were open I believe I'd give this hotel a 10. I will definitely be back.

    The Moran is in an excellent location. It's located in the heart of top rated restaurants,coffee shops, shopping, and things to do. The hotel is beautiful and clean, with spacious rooms and bathrooms. I loved that the shower pressure was great with hot running water. Also glad that the shower had a barrier between floor and walk in shower (many hotels don't have this which leads to water on the floor outside of the shower). Room comes with a refrigerator, coffee maker, additional toiletries. No microwave, but that was no worries. If you're looking for a beautiful hotel, great location where you can avoid Freeway to go to other attractions nearby this is for you!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    The Moran is the perfect stay. Extremely family friendly, great location & nice scenery.
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room got pretty humid often. Anytime the a/c unit wasn’t actively blowing cold air the room would feel stuffy, & humid. Breakfast is also extremely bland. Parking is a headache on busy days like the weekend.

    Perfect location. A plethora of restaurants & shopping centers in close proximity.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was absolutely disgusting! I honestly understand why it was free. The bedding on the bed was very thin. No comforter or anything. We all have a cough now. Valet parking was the worst!! Non attentive, charged us for an extra night when we were not parked

    The front desk staff was great!!

    Stayed in March 2024

  • Reviewed: January 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no microwave, refrigerator not working, no bathtub, not as spacious as online .. for the money paid, I was a little disappointed

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Was a given a room in lower class than booked. Standard instead of junior suite

    Location

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 9 nights

    I did request to check out 1 day earlier, original checked out date is Jan 1st, 2024, but we checked out on Dec 31, I sent email to both Moran and booking .com but no one replies to my email requested.

    not much foods at all

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    I would stay again was extremely beautiful day and night
    • Leisure trip
    • Travelers with friends
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilets sometime wouldn’t flush and the sink would fill up and take forever to drain

    It was Very beautiful and friendly even at night time.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    While complimentary, the breakfast "buffet" was lack luster.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Fair
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    Blocked sink, damp patches on the walls

    Great location and spacious room.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Classic King Room
    • Stayed 1 night

    great rooms! great view too on 10th floor

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Excellent where the package of location, restaurants and hotel quality is hard to beat in Houston
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 5 nights

    The hotel has changes name over the years, but very little renovation has been conducted. It is still a very good hotel, but maybe it is time to freshen up some parts of the hotel?

    If you travel to Houston and are looking for a place to stay where you have a good selection of restaurants and shopping within walking distance from the hotel, I would highly recommend looking at the Citycentre where Beltway 8 intersects with I10. In this area, The Moran is an excellent option to stay. I have used this hotel for 10+ years and always come back. The hotel was a little bit "shinier" some years back, but the package of location, facilities, restaurants and hotel quality is hard to beat in Houston.

    Stayed in November 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not that good.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 9 nights

    Weekend breakfast was noticeably poorer than during the week - a shame when that was the time I could have enjoyed it. The fitness centre is minimal.

    Very friendly and helpful staff.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn’t of great variety / quality

    Great location

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    The bed was comfortable the view was beautiful !
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the towels had stains on them, the restroom sink was clogged every time i would use it, and the toilet was making a noise.

    The view

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amount of kids in the pool splashing everyone not able to relax on the pool beds

    The rooms were nice the location . Did not like the small pool or the amount of kids splashing water in the pool and other guest not able to relax

    Stayed in June 2023

  • Reviewed: August 11, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s starting to look a little tried as a hotel but it is about 15 years old.

    It’s close in US terms to lots of facilities

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    Decent
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights

    The fact that the breakfast was not great. No service support or intercontinental options

    Great support from team in the lobby. Very helpful. Clean location. upmarket area.

    Stayed in May 2023

Showing 1 - 25

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