3295 Shepherd of the Hills Expressway, Branson Theatre District, Branson, MO 65616, United States of America
#93 of 102 hotels in Branson
Guests' ChoiceBased on 2751 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
8.3
Facilities
6.8
Staff
8.0
Value for money
7.6
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Bridget
United States of AmericaNo accessible option to the 2nd floor.
We loved it, close to everything, great breakfast, friendly staff, comfy and safe rooms at an excellent price!
Stayed in April 2024
Reviewed: April 22, 2024
Chasity
United States of AmericaBig Space and clean area
Stayed in April 2024
Reviewed: April 22, 2024
Gretchen
United States of AmericaEverything was ok
Yeah
Stayed in April 2024
Reviewed: April 18, 2024
Nutt
United States of AmericaWas there 3 nights no one ever came to clean rooms..we had to ask for clean towels to shower with at desk
Close to entertainment area
Stayed in April 2024
Reviewed: April 16, 2024
Mason
United States of AmericaNot as nice as presented, still a good value. Adequate.
Stayed in April 2024
Reviewed: April 15, 2024
Rankin
United States of AmericaUpkeep was lacking a little.
Yes
Stayed in April 2024
Reviewed: April 12, 2024
Brittany
United States of AmericaAt 11:00 pm someone tried to break in our room. Then at 12:30pm our daughters called and said someone was trying to get into their room. These people were ramming the door beating on it very hard pulling the handle hard and yelling around we couldn’t sleep the rest of the night
The staff was very nice and the rooms were clean
Stayed in April 2024
Reviewed: April 12, 2024
Jamie
United States of AmericaThe rooms need to be modernize especially the air conditioning that's one of the oldest window units I've seen in a long time
Room size was great. The pool indoor was wonderful. The beds were comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Burleson
United States of AmericaPrice
Stayed in April 2024
Reviewed: April 11, 2024
Terry
United States of AmericaWhat I got charged 123 we paid for 2 nights when we got down there I reserved the room on book.com and they took 123 dollars out of my account we paid twice because didn't get my 123 back in my account you charged me twice not happy I would like to have my 123 put back
Good breakfast good location
Stayed in April 2024
Reviewed: April 10, 2024
Leblanc
United States of AmericaThe bathrooms need fixed/ cleaned weid gross mat in bottom of tub.
Breakfast was good but crowded
Stayed in April 2024
Reviewed: April 8, 2024
Megan
United States of AmericaDid receive keys that didn’t work right off the bat, we had a used towel in our room which we just made sure not to use. I definitely think there are some long term people living there, I noticed some interesting people walking around but completely harmless. At check out there was a woman and 2 young girls maybe age 14-16 sitting behind the counter. The woman who I know worked there because I had seen her the previous day sat with her cell phone in her face and didn’t acknowledge me but one of the young girls did and took my keys. Found that a little odd.
Overall our stay was good. Right off the bat we did have a situation with our room key where it wasn’t working. They switched us rooms to attempt to rectify quickly which actually was a downgrade so we said something again and they put us back in our original room and completed fixing the keys (basically the batteries in the door were low so that was all that needed to be fixed). Once that was all gravy we really didn’t have any major issues. We did find one towel in our room that looked like it was missed from the previous people and it had been clearly used but not a huge deal just made sure we didn’t use it and had plenty others in the room to use. There was another incident with another guest causing a scene where we just happened to be heading out to dinner so it seemed to resolve quickly after the police were called (nothing where we felt we were in danger and nothing the property management did wrong, they seemed to be completely in the right from our perspective) guest was causing a scene due to what seemed to be they were caught smoking in their room…I mean they have signs all over and you sign a form at check in that you will be charged $250 if caught smoking in your room….so don’t be a rebel cuz they will act! But that’s fair! We didn’t get around to using the indoor swimming pool so cannot attest to how that was. Breakfast was honestly great for what you pay per night. Location is around the corner from the main strip so honestly when it did get busy it was nice being away from the congestion.
Stayed in April 2024
Reviewed: April 7, 2024
Rachael
United States of AmericaGreat for value. Older building but clean and comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Diane
United States of AmericaAnts
Breakfast and location
Stayed in April 2024
Reviewed: April 7, 2024
Sarah
United States of AmericaStaff was friendly. Room was clean. Pool was nice. Everything was great!
Stayed in April 2024
Reviewed: March 31, 2024
Jenny
United States of AmericaSome doors don’t lock from the outside. Our original room didn’t, so we moved next door. Our 3rd room (after we were moved again bc kids aren’t supposed to be on 2nd floor which is understandable) didn’t lock from the outside either. I just dealt with it bc I didn’t want to move rooms again with 4 children.
I appreciated the room eventually given inside by the pool. Decent location not far from everything there is to do in Branson.
Stayed in March 2024
Reviewed: March 31, 2024
Heather
United States of AmericaGetting to our room confusing/not convenient with lots of random stairway/walkways. Did not provide enough bath towels in room
Staff were very friendly. Comfy beds
Stayed in March 2024
Reviewed: March 30, 2024
Melissa
United States of AmericaSketchy neighbors in room next door, advertised as a Howard Johnson, but actually an older converted motel. I had to go to the lobby twice for towels.
Pool, clean room, location, decent breakfast They are trying to be a good hotel, but need more workers
Stayed in March 2024
Reviewed: March 29, 2024
Forestina
United States of AmericaN/a
Cost
Stayed in March 2024
Reviewed: March 27, 2024
Michael
United States of AmericaOverall the place smelled musky, trash was overflowing in areas. Room carpet was dirty. Tub didn't drain well. Laundry was broken they said. I felt the pool needed chemicals. The only ice machine was in front lobby and it was a long walk.
Staff- friendly, helpful, over and beyond. With everywhere having staffing issues I felt this crew went beyond there expectations, I overheard at breakfast that the guy making food, keeping food stocked was the director of maintenance. Pool - indoor, big Breakfast- warm food biscuits and gravy, eggs, sausage, bagels, waffles.
Stayed in March 2024
Reviewed: March 26, 2024
Christain
United States of AmericaNever in my life have I waited ONE FULL HOUR to get checked into a room, staff seemed unknowable and had issues with nearly every person in front of me, The pool was full of full on chunks of hair, we amongst others called multiple time to have the pool unlocked still took over 30 mins to get it done hall way full of impatient kids trying to swim. No towels down there, even though we asked when we called. I’m not sure what happened since the last time we came but it was a completely different experience then last time we came disappointing.
It was a decent price, best I can say
Stayed in March 2024
Reviewed: March 26, 2024
Agness
United States of AmericaThe rooms were spacious, and the pool was well maintained
Stayed in March 2024
Reviewed: March 25, 2024
Darryl
United States of AmericaThe whirlpool tub had dirt and stuff come our when you turned the jets on to use it!
Stayed in March 2024
Reviewed: March 22, 2024
Bonjerome
United States of AmericaAll was well!
The room was quiet, clean, and comfortable. The staff is very friendly. We enjoy this place!
Stayed in March 2024
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