Exhaust Fan in bathroom wasn't working.

Stayed in February 2024

The only thing I didn't like was the chocolate milk. It tasted odd to me, maybe the brand, I'm not sure, but it was in date.

Everything was absolutely wonderful! All 4 of us agreed that this would be a hotel we got again if we ever make it to Springfield again. The room was clean, pillows were soooo comfy, and the pool was warm!! Also, I definitely love the fact that you get a 10% discount at Texas Roadhouse for staying at the hotel. The staff was very kind to us and was able to get us everything we needed. Breakfast was pretty good, too! My favorite part was the egg and cheese omelets and the fact that they had Cholula as the hot sauce option. It's my favorite hot sauce ever!

Stayed in February 2024

There was no vent in bathroom for after using it. I understand maybe to deter people from smoking etc but it's needed because the rooms are small.

The breakfast was awesome, really appreciated the selection. It's hard to find good breakfast at hotels anymore. Staff were smiling and nice and helpful. Beds were comfortable.

Stayed in February 2024

Nothing

Clean facilities friendly staff good amenities!

Stayed in December 2023

No improvement needed.

The desk clerk/manager was very friendly, efficient and helpful. The room was very comfortable.

Stayed in December 2023

No exhaust fan in bathroom A lot of noise from upstairs guest I know that is not a hotel problem but did effect overall stay

Room was very spacious and nice

Stayed in December 2023

We happen to get a room that was behind the elevator. Although we did not need a handicap room, it was wonderful. The size, the bathroom, the shower. It was perfect. Also, the staff was especially friendly and greeted us every time we Entered and exited the hotel.

Stayed in November 2023

Our only complaint was that the thermostat in the room wasn’t working. We however didn’t notice until we were checking out. Didn’t affect our stay! Still had a wonderful night

The front desk staff was very friendly and helpful. Very quiet and the room was clean.

Stayed in November 2023

The only thing I can set in like is that I had to leave lol

I don't know why people gave this hotel two stars went to me it's a five-star compared to all the other hotels in the surrounding area this hotel was only clean but up to date meaning to fix yours the shower bathroom the rooms were all up to date fix your wise bedding just the whole thing it was lights behind the mirrors this hotel to me is the absolute best hotel in the whole area and breakfast is absolutely amazing all kinds of eggs and pancake machine meats eggs I mean just everything compared to the other hotels in the area which I actually was at one and left so this hotel is hands down five star you will not be disappointed in whatever price you pay to stay here

Stayed in October 2023

Nothing

Very nice people and everything is clean. Excellent location.

Stayed in November 2023

Area too busy

Stayed in September 2023

The handle on the Jacuzzi was wobbly, I had knee surgery and I slipped a little, and had a hard time getting in because the railing shifted.

Variety of breakfast foods, the pull out couch bed, and the handicap accessible bath tub, I had a bad knee and a toddler, it was all perfect. The pool, Jacuzzi, gym and front desk were great.

Stayed in October 2023

The pool area is to tiny. If more than 2 families show up its impossible to have a good time and the chlorine is so strong.

I've stayed here numerous times when I visit family and the people are always very friendly and helpful

Stayed in September 2023

There wasn’t anything that bothered me!

It smelled so good walking in, they had lemon water for a refresher in the lobby, the pool was in working order, and the rooms were very clean and comfortable!

Stayed in September 2023

- Hallways on floors were noticeably hot and uncomfortable. - Elevators were dirty. - Breakfast was poorly stocked - - Room took around 2 hours to get to proper temperature. *95 degrees during the day in Sept so I'm sure that didn't help* - Baymont hotel in Springfield, the night before, was a better value for the money in my opinion as Holiday Inn was almost twice as expensive. - Size of t.v.

Room space Cleanliness Bed was comfortable

Stayed in September 2023

Pool was small & crowded

Large comfortable CLEAN room with lots of amenities.

Stayed in August 2023

It was very clean and comfortable. Everyone that worked there was super nice.

Stayed in August 2023

All good.

The pool and jacuzzi were clean.. Good breakfast.

Stayed in August 2023

There was a room available for a family of 6.

Stayed in July 2023

Nothing to complain about.

The staff were really nice, I was on crutches and the lady at the desk put me in the room right by the breakfast area on the first floor. The room was clean and beds comfortable. The breakfast was good, scrambled eggs, omelets, biscuits, gravy, bacon, pancakes, yogurt, bagels, oatmeal, bread for toast, etc. The location was in a good spot, not a lot of traffic.

Stayed in July 2023

The breakfast was delicious and our stay was very comfortable.

Stayed in June 2023

The facility was very modern and the rooms very nice. Liked having the fridge, microwave and coffee even if we didn't use it. I liked the Dove shampoo products in the bathroom.

Stayed in June 2023

no night light in the bathroom and the shower head weird

breakfast was awesome

Stayed in June 2023

nothing

very clean and the staff were really friendly

Stayed in June 2023