12520 North IH-35, Austin, TX 78753, United States
#108 of 207 hotels in Austin
Guests' ChoiceBased on 1066 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.6
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 17 April 2024
Renata
United StatesPool was dirty
Ok.
Stayed in April 2024
Reviewed: 13 April 2024
Lezlee
United StatesThe walls are thin and we could hear people slamming their door and doing things in the next room late at night. Would have preferred a later breakfast time and the sofa bed was uncomfortable.
Everything was great. The staff was especially helpful..
Stayed in April 2024
Reviewed: 6 April 2024
Kelly
United StatesThe room could use some updating. The counter tops were peeling and there was a hole under the light fixtures next to the bed where something was taken out but not replaced. This was no big deal to us though. The main bed was comfortable but the pull out couch was awful. (You could feel the springs before even laying laying on it) luckily, it was for the kids so we just layered blankets on top and they said it wasn't bad.
The location was great for us, the hotel was clean, the breakfast was good and hot, the staff were all very nice and professional, and the indoor pool though small, was perfect for the kids.
Stayed in March 2024
Reviewed: 4 April 2024
Mohammad
United StatesClean
Front desk should come when room telephone was out of order
Stayed in April 2024
Reviewed: 3 April 2024
Terri
United StatesI stay at this location often. The room is always clean and location is convenient. The bathtubs need to be updated as they are quite nasty looking. Paint is peeling off and some of them have permanent stains.
I didn't have breakfast.
Stayed in March 2024
Reviewed: 2 April 2024
Joelle
United StatesI did not have a personal message on my TV. My sheets were not clean. The room was dark and looked like it was underneath construction. I didn’t have the option to stay some where else after check in
Stayed in March 2024
Reviewed: 31 March 2024
Dylan
United StatesDid not like the breakfast.
Spacious clean room. Friendly staff great service.
Stayed in March 2024
Reviewed: 31 March 2024
Steve
United KingdomNoisy aircon. Busy for breakfast no seats
Free parking. Close to shops and restaurants
Stayed in March 2024
Reviewed: 21 March 2024
Christopher
United StatesThe elevators were very slow. it was so bad that we walked to the end of the hallway and took the stairs down. I'd think
The room was nice and the bed was comfy. The breakfast was good. The staff was friendly.
Stayed in March 2024
Reviewed: 21 March 2024
Jasmin
United StatesExcellent service and very nice staff.
Stayed in March 2024
Reviewed: 14 March 2024
Smith
United StatesThe breakfast was great with multiple choices
Stayed in February 2024
Reviewed: 3 March 2024
Sibel
GermanyThe staff could be more friendly and more customer oriented.
The size of the room was good for the price. It was not loud, the AC was pretty good and not loud.
Stayed in February 2024
Reviewed: 2 March 2024
Brenda
United StatesThey didn’t turn in my child’s Crocs she left in the shower.
Price, room, and breakfast
Stayed in February 2024
Reviewed: 22 February 2024
Doug
United StatesNo good sign off main roads and needs updating
Location and friendly service
Stayed in February 2024
Reviewed: 21 February 2024
Beaver
United StatesBathroom could use to be updated. Opted to not use sofa bed, because it looked very uncomfortable.
Price was excellent. Staff was extremely friendly. Breakfast was about the best I've seen.
Stayed in February 2024
Reviewed: 5 February 2024
Marcus
United StatesI have no complaints
Quiet and relaxing hotel. Room was very comfortable.
Stayed in February 2024
Reviewed: 3 February 2024
Bordinco90
United StatesThe bathroom could be a little cleaner. There was a happy birthday balloon left in the room.
The price is great and the staff is friendly! I like the location and proximity to the interstate.
Stayed in February 2024
Reviewed: 23 January 2024
Scott
United StatesThe entrance to the property being so close to a on ramp made it a real challenge. Otherwise a nice place to stay in Austin.
Stayed in January 2024
Reviewed: 16 January 2024
James
United StatesBecause of the extreme cold outside, the HVAC system went into a freeze protect mode that made the room uncomfortably warm. After turning the unit off for about an hour, we were able to restart the unit and then it worked fine.
Location and breakfast options. Microwave, refrigerator and extra sink. Pullout couch.
Stayed in January 2024
Reviewed: 13 January 2024
Connie
United StatesOur room for the most part was great. The door on the bathroom would not close. We discovered several of the pins were missing from the hinges. Not sure why it was like that, but it just made it difficult to use the door. The toilet rocked back and forth. It needed to be secured. The shower was slow to drain while using it.
I really liked this location. The staff was very nice and accommodating. It was in a good location. We enjoyed the breakfast. Everything was fresh and there was a lot of variety.
Stayed in January 2024
Reviewed: 7 January 2024
Blaz
SloveniaBreakfast is ok, rooms are nice and clean. Check in was fast. Shops and bars are near the property.
Stayed in January 2024
Reviewed: 30 December 2023
Mahmoud
United Arab EmiratesBreakfast is average
Location and view of lake
Stayed in December 2023
Reviewed: 30 December 2023
Ehsan
United StatesNo exhaust fan in the bathroom. The location is not the best.
Clean, modern, and comfy.
Stayed in December 2023
Reviewed: 29 December 2023
Vazquez
United StatesThere were stains on the couch of room 415 and the shower was dirty.
Stayed in December 2023
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