8101 West Higgins Road, Rosemont, IL 60631, United States of America
#13 of 27 hotels in Rosemont
Guests' ChoiceBased on 1077 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.3
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2024
Karen
United States of AmericaNice place loved that we got a room with 2 beds and a pull out couch.
Stayed in March 2024
Reviewed: April 2, 2024
Marissa
United States of AmericaBreakfast selections could be better. Suggest waffle maker
Stayed in March 2024
Reviewed: March 29, 2024
Cindy
United States of AmericaClean
Stayed in March 2024
Reviewed: March 22, 2024
Thomas
United States of AmericaA bit noisy but it was St Patrick's weekend
Great location The breakfast was well maintained
Stayed in March 2024
Reviewed: March 21, 2024
Pei
United States of AmericaNeed to update
Comfortable
Stayed in March 2024
Reviewed: March 20, 2024
Korionte
United States of AmericaThey should notify about 60$ hold before arrival
Stayed in March 2024
Reviewed: March 4, 2024
Chelle
United States of AmericaParking fee.
Staff is very friendly and lots of options for breakfast.
Stayed in January 2024
Reviewed: February 27, 2024
Ismael
United States of AmericaHad to pay for parking!
Comfortable!
Stayed in February 2024
Reviewed: February 26, 2024
Detra
United States of AmericaThere was no ice on a few floors and no gift store with souvenirs
The property was in a good location and clean. The staff was great and the shuttle service was also good.
Stayed in February 2024
Reviewed: February 13, 2024
Brozan
United States of AmericaStaff was friendly and great lication
Stayed in February 2024
Reviewed: January 29, 2024
Shelley
New ZealandShuttle service was great, staff friendly. The room was just what we needed for one night. Having a fridge and a microwave, it would be good to have some plates, cups and cutlery. Also only one serving of coffee in the room, not enough!
Stayed in December 2023
Reviewed: January 29, 2024
Po
United KingdomOur room could see, AND hear, the train track right in front of us across the wide road. The hotel itself was rather old, and the lift doors did not exactly close properly.
Staff was polite and very helpful. Breakfast, though simple, was provided. Room was clean and spacious.
Stayed in January 2024
Reviewed: January 22, 2024
Marie
United States of AmericaIt would be nice if there were different sizes of pillows to choose from. They have hood pillows - they are just fatter than comfortable for me personally.
Wonderful staff
Stayed in January 2024
Reviewed: January 18, 2024
Monique
United States of AmericaI do wish it was more of an updated room all around instead of a few things being updated. Also, heads up they charge per night for parking which wasn’t said or advertised before booking.
The staff was friendly and professional. Breakfast was okay. My children loved the pool and the room was spacious. Great location, 5-10 minutes away from lots of stores and restaurants.
Stayed in January 2024
Reviewed: January 14, 2024
Catherine
United States of AmericaBreakfast was average. Location and cleanliness perfect
Stayed in January 2024
Reviewed: January 14, 2024
Jane
United States of AmericaNothing
Location
Stayed in January 2024
Reviewed: January 5, 2024
Robert
United States of AmericaEverything was great.
Staff was very friendly and accommodating
Stayed in January 2024
Reviewed: January 3, 2024
Dlplife
United States of AmericaRoom was snug but efficient, late night snacks were a little lacking, no bottle opener in room
Breakfast buffet was good but standard. Friendly and quick staff -- they were the best. Location was perefect. Check in and check out were both quick. Convenient location. I would stay there again.
Stayed in December 2023
Reviewed: January 3, 2024
Randy
United States of AmericaParking// front checking… etc
Location..
Stayed in January 2024
Reviewed: December 27, 2023
Arkita
United States of AmericaThe breakfast definitely needs work
Loved the room even though it was a bit smaller than expected
Stayed in December 2023
Reviewed: December 23, 2023
Muhammad
Saudi ArabiaA nice and friendly hotel with good breakfast.
Stayed in December 2023
Reviewed: December 18, 2023
James
United States of AmericaThe front desk staff were very friendly and helpful with information.
Stayed in December 2023
Reviewed: November 27, 2023
Katahena
United States of AmericaWe had to wait for about one hour and a half to be checked in. It seems when there was shift change the incoming staff were not told we were waiting to be checked in.
room was clean
Stayed in September 2023
Reviewed: November 27, 2023
James
United States of AmericaParking when the restaurant is busy can be difficult
Friendly and breakfast works
Stayed in October 2023
Newcastle upon Tyne, UK
Neochori, Greece
Durango, USA
Toulouse, France
Falstone, UK
Fort Worth, USA
Peace River, Canada
Ericeira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content