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  5. Reviews of SpringHill Suites Kansas City Overland Park

Reviews of SpringHill Suites Kansas City Overland Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12000 Blue Valley Parkway, Overland Park, KS 66213, United States of America

#27 of 33 hotels in Overland Park

Guests' Choice

Review Score

Based on 230 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 4, 2024

    7.0
    It's was fait
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast and the size of the room and room decor.

    It was great apples was a little old

    Stayed in December 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights

    Staff at desk did not know how to correct my credit card number in the system for Booking.com I book with a personal card then change to company card at the hotel. This was the first hotel that did not know how to change the card number so now my company has to give me a check. Just extra hassle.

    They had chocolate milk available which was great! Overall breakfast was good.

    Stayed in November 2023

  • Reviewed: October 5, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Tap did not get cold enough when turned to cold setting. Pillows not firm at all. Should keep at least two form pillows as options.

    AC worked well. Toilet and Shower were great.

    Stayed in October 2023

  • Reviewed: August 31, 2023

    6.0
    Okay hotel probably would not stay their again and they charged over $100 in extra fees
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The property clearly stated no concealed weapons on the property a guy that was staying in the first room on the first floor stopped us on Sunday evening while coming in he spoke but I can see he had a gun in the front of his shorts. Which was a great concern about our safety. The patio was really dark at night and the gate didn’t lock we set out there on Tuesday night and the pool door was propped open after 11:00 pm as someone was getting off work all they did was turn the lights off while the back door to the pool area was still opened.

    We arrived on Saturday asked for our room to be cleaned on Sunday evening for the next day. The young lady at the desk took the information down in her head we never received the room service as requested. Her husband or boyfriend was waiting in the lobby and she took the information and went back in the lobby sitting area where she was when we came in and continued chatting with him.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    N/A
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Still a little pricey per night in my opinion. Drop it to $100/night and keep all the rooms full would be better then $130/ and only filling half

    Location, cleanliness, Breakfast

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    An okay place to stay - wanted to like it more.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The floor of the shower was dirty and the fan in the bathroom did not work. it didn’t feel the cleanest. The pool area also was in great need of a deep clean. the concrete around the pool needs a good power wash, it was really dirty as was the bottom of the pool. It definitely needed a refresh.

    The look of the property was modern.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    the pool.. it was way too small

    cleanliness

    Stayed in July 2023

  • Reviewed: July 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was very rude, no hand soap in the rooms

    Location was great and room was nice

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loud neighbors, pretty sure the beds were not queens.

    The room was nice. The shopping area was close.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a boys lacrosse team that was overly aggressive in the pool area and their parents drinking on the pool patio after 3 am they were so loud I could hear them on the 4th floor...I feel like the staff should have handled that.

    The hotel was nice. I liked the modern feel. The bathroom mirror was fantastic for doing my make up.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    AC was not working the lobby was extremely uncomfortable

    Room was nice and breakfast was awesome!

    Stayed in June 2023

  • Reviewed: April 27, 2023

    8.0
    We found this hotel perfect for our needs - two nights for a funeral.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Even though I had confirmation of our reservation, they couldn't find it for about 7-10 minutes.

    Breakfast was very good, and the public area was great for our needs. The room and bed were comfortable. Having the check-out time extend to noon was stress free.

    Stayed in April 2023

  • Reviewed: November 18, 2022

    8.0
    Front desk was excellent shower was wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Na

    Na

    Stayed in November 2022

  • Reviewed: November 15, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was disappointing. they ran out of paper plates. scrambled eggs were meh. they ran out of gravy for biscuits and gravy. when they found more gravy, it was cold. no juice machine

    great location. near interstate, shopping and restaurants

    Stayed in November 2022

  • Reviewed: October 27, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast tasted a little funny.But it could have been us.Not that big of a problem.

    Very nice staff clean.

    Stayed in October 2022

  • Reviewed: September 17, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Breakfast

    Stayed in September 2022

  • Reviewed: September 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good price

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    Good location, wonderful staff
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a challenge. Construction was difficult, but we knew about it in advance so that helped.

    The layout of the room always a bit difficult to work through when the sofa bed was out.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    8.0
    Very Good
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Layout of room was silly and unhandy

    Breakfast was very good

    Stayed in August 2022

  • Reviewed: July 27, 2022

    7.0
    Good but hot
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Are ac didn't work so it was hot when we got back to the room for the night. It was never fixed and never offered another room, other then it being hot in our room, the stay way great

    The room was great

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Overall it was a good value and met my expectations.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator is very dated. The hallway carpet is a little dated as well. The pool is a little small and was kind of cloudy.

    Room was clean and looked just like pictures on the website. The hotel is currently under construction so a little parking issue. Breakfast was also really good with lots of variety.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    we had an overall a good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    was a little messy as renovations were being finished. there was an issue with the parking lot from the week prior. the pool water was green so we’re not sure if the chlorine levels were correct.

    price, decor, potential, hot breakfast, staff was friendly and helpful. the layout of the room for 5 of us was nice…2 queens and a couch partially separated

    Stayed in July 2022

  • Reviewed: July 24, 2022

    6.0
    It had potential to be a great stay, but sadly—the temperature of our room made it very uncomfortable.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    our room was like a furnace! it was 100° outside and probably 80° in our room! We actually brought in an oscillating fan to help cool it down. The man at the front desk offered to move us, but that was not convenient. kids were sleeping and everyone else in pajamas. We were up off and on all night due to it being so warm. it was unpleasant.

    the room was updated and modern! the beds were pretty comfortable and it was clean

    Stayed in July 2022

Showing 1 - 25

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