1580 North Freedom Boulevard, Provo, UT 84604, United States of America
#4 of 18 hotels in Provo
Guests' ChoiceBased on 138 hotel reviews
8.4Cleanliness
8.7
Comfort
9.1
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 2, 2024
Brody
United States of AmericaThe fact that in the afternoon when i checked in, the hot water/coffee station was all cold or drained.. When hotels keeps these up even in the afternoon, it makes for exceptional service!
Stayed in January 2024
Reviewed: November 28, 2023
Wilson
United States of AmericaI enjoyed that breakfast was high quality, with gluten free options.
Stayed in November 2023
Reviewed: September 1, 2023
Judi
United States of AmericaI requested but did not get a first floor room due to my small pet.
Breakfast was excellent. Well presented and fresh. Thanks!
Stayed in August 2023
Reviewed: August 23, 2023
Karen
United States of AmericaThe bathroom have the sliding barn doors. I know the take less space but does not give you privacy. Other than that everything worked great.
Easy check in and check out. It had a breakfast that opened early which helped us since we left really early.
Stayed in August 2023
Reviewed: July 5, 2023
Nuša
SloveniaBecause of the street it was a bit loud in the morning. Breakfast didnt have enough options (no toast, no veggies) and we were quite shocked that they use plastic cutlery for one time use only and all garbage goes to the same bin. Not eco at all.
Very nice and big room. Super comfortable bed. Shower and toilet are separated. Everything was really clean. Staff was super friendly and they gave us all info we needed (when and where is breakfast, when is check out time...).
Stayed in June 2023
Reviewed: June 28, 2023
Corey
United States of AmericaBreakfast was a little plain.
Hotel was nice and clean, staff was friendly and was in a good location close to a lot of stuff.
Stayed in June 2023
Reviewed: May 20, 2023
Katie
United States of Americabeds were soft ice machines on two floors broken breakfast was typical, the two ladies were working very hard to keep up though. high school track team eating everything as fast as they’d put it out, not hotels fault I
location, front desk staff very friendly
Stayed in May 2023
Reviewed: March 21, 2023
Dale
AustraliaNothing that I didn’t like
Breakfast was great. Clean fairly quiet, good value.
Stayed in March 2023
Reviewed: March 19, 2023
Vicki
United States of AmericaCarpet was wrinkled and grout around bathtub dirty looking
Very friendly desk clerks and the dinner at the restaurant was excellent
Stayed in February 2023
Reviewed: March 6, 2023
Tyson
United States of AmericaMy wife was sick and needed something in the middle of the night. I called the front desk with a request, but there was no answer.
A better breakfast than I have usually had at hotels. Amazing room. I wish we could have stayed longer!
Stayed in March 2023
Reviewed: February 23, 2023
Lori
United States of Americathe bath towels thin and rough, worn, 3 bath towels for 5 people ??
clean, oatmeal bar at breakfast, friendly staff, really great room with an awesome bathroom set up
Stayed in February 2023
Reviewed: February 8, 2023
Amy
United States of Americabreakfast was just okay
proximity
Stayed in December 2022
Reviewed: February 5, 2023
Heather
United States of AmericaIt would be nice if there were more places to hang towels. There really wasn't anything to complain about.
Breakfast was great. They eggs were some of the best I have had on a Hotel breakfast bar. I really like the little cards by the oatmeal that showed how you could make healthy or indulgent oatmeal, granola, yoghurt. The beds were very comfortable. I liked the separate toilet room. And I appreciated the different mirrors. Sometimes you want to get ready outside of the bathroom when you are sharing a room, but there isn't a mirror near a plug. This hotel room had at least 4 mirrors near plugs.
Stayed in February 2023
Reviewed: January 16, 2023
Bich
United States of Americawe stayed there for 3 nights. we asked to clean the room the first day. housekeeping said there is no cleaning schedule for today. and I waited to see when my room was cleaned while I was there. But still no one to clean. I did not feel comfortable sleeping 3 nights there.
the staff is good, location is good
Stayed in January 2023
Reviewed: September 30, 2022
Debra
United States of AmericaThe cleaning. There was hair on the floor of both bathroom areas and in the sinks which is really gross
Stayed in September 2022
Reviewed: September 18, 2022
Terri
United States of Americamy room wasn't super clean and i think the breakfast could have been better.
breakfast was not awesome - would have liked some peanut butter and some better looking fruit. Also a waffle maker would be great.
Stayed in September 2022
Reviewed: August 15, 2022
Steve
JerseyThe breakfast menu was limited.
The room was big, sufficient for our family of 5.
Stayed in July 2022
Reviewed: March 30, 2022
Peter
United States of Americawhen you open the window for fresh air you realize your in a city with lots of cars
love the room & beds
Stayed in March 2022
Reviewed: March 21, 2022
Jack
United States of AmericaTV wasn’t functioning properly, screen was twitching. notified management and a maintenance worker tried to fix it. determined the TV itself was the problem, not the connection. wasn’t replaced while we were there.
clean, nice exercise room and pool. room was very nice
Stayed in March 2022
Reviewed: March 11, 2022
Sandra
United States of Americaclean, comfortable and close to who I was visiting
Stayed in March 2022
Reviewed: February 27, 2022
Elizabeth
United States of Americano shampoo, body wash
good and friendly service by Sarah
Stayed in February 2022
Reviewed: February 11, 2022
Lacey
United States of AmericaThe shower head that was in our room was mostly plugged up. It needs to be cleaned or replaced. It was difficult for us to shower as well as for my daughter
The room and building was kept clean. The building was quiet which was nice
Stayed in February 2022
Reviewed: January 7, 2022
Erica
United States of AmericaThe shower head in the shower needs to be replaced, it was broken and not spraying properly
Very few breakfast options
Stayed in December 2021
Reviewed: January 3, 2022
Lori
United States of AmericaThe location, room was spacious and
Stayed in January 2022
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