138 Richland Hills Drive, San Antonio, TX 78245, United States of America
#139 of 315 hotels in San Antonio
Guests' ChoiceBased on 229 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.7
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: January 28, 2024
Jailah
United States of AmericaNo waffle maker No hot tub
Not a huge breakfast variety First hotel that did breakfast but no waffle maker No hot tub
Stayed in January 2024
Reviewed: January 4, 2024
Stephen
United States of AmericaA bit of construction going on but the only real (and very minor) disruption was that I wanted to print out some tickets knowing that they had a business center. That didn't exist due to construction and I really didn't need to print the tickets anyway.
And while this hotel has been around for years, it is still one of our favorites with the layout consisting of separate rooms for the bathroom and shower, and the pseudo isolated front sofa and desk.
Stayed in December 2023
Reviewed: December 20, 2023
Geraldine
United States of AmericaThere was construction going on in the lobby and by the elevator.
Room was comfortable, room was big for our family
Stayed in December 2023
Reviewed: November 5, 2023
Amber
United States of AmericaEverything was good
Conveniently located.
Stayed in November 2023
Reviewed: October 5, 2023
Kirapr
United States of AmericaStaff needs to be more consistent at this location with their customer service. And policies.
I like how spacious this hotel is. I have stayed at SpringHill's often. This one is my go to in SA.
Stayed in September 2023
Reviewed: September 27, 2023
Stacey
United States of AmericaBathroom lighting was dim. I found the breakfast lacking. Scrambled eggs and sausage every day.
The staff was friendly and accommodating. Rooms were a nice size. I did like the fact the shower and toilet were in separate spaces.
Stayed in September 2023
Reviewed: September 25, 2023
Delia
United States of AmericaCould use some more detailed cleaning around floor boards and behind doors. Armrests in dining area were disgusting dirty. Ceiling in our room had water stains.
It was fairly clean.
Stayed in September 2023
Reviewed: September 17, 2023
Judy
United States of AmericaOur sink had a large crack in it. and toilet room door frame had foot long piece missing. Shower room way too small. No room to hang towels and put cosmetics. Sink in toilet room too small. Why not just knock wall out between the two rooms and make one bathroom. Difficult finding space to put things in the bedroom.
breakfast was good. Bed was comfortable. Staff helpful. Room was very clean .
Stayed in September 2023
Reviewed: September 5, 2023
Douglas
United States of AmericaSoap dispensers in shower, conditioner did not work.
Bed was comfortable. Thermostat was easy to use.
Stayed in September 2023
Reviewed: September 5, 2023
Pedro
United States of AmericaBreakfast was done before time and lack of security. Several cars around ours were broken into
Spacious clean rooms
Stayed in September 2023
Reviewed: September 3, 2023
Latreece
United States of AmericaThe pool was too small and ice cold
I loved the cleanliness.
Stayed in August 2023
Reviewed: August 24, 2023
Dawn
United States of AmericaSmall pool
Front desk people
Stayed in August 2023
Reviewed: August 8, 2023
Bruria
United States of AmericaLocation
Stayed in August 2023
Reviewed: July 31, 2023
Delacruz
United States of AmericaWhen we entered our room it seemed like the housekeeping did a quick job on cleaning . The ice box had sticky stuff. Sheets were full of hair & I’m pretty sure our pull out sofa had bed bugs there were skin sheddings on the sofa. I had to go out and buy a sheet to put on top to make sure. We had to request a cleaning the next morning .
Beds were comfortable, bathroom & shower layout was nice. Plenty of space for a family of 6. Breakfast was really good! My family enjoyed the room. The general manger was sooo nice , I explained to her the issue with the bed bug shedding and she immediately gave us a discount. I cannot remember her name but she had glasses and dark hair. Very sweet & understanding!!
Stayed in July 2023
Reviewed: July 24, 2023
Diana
United States of Americanot enough variety at breakfast
it is comfortable
Stayed in July 2023
Reviewed: May 18, 2023
Sanchez
United States of Americathe gym was small
it was really nice and definitely coming back
Stayed in May 2023
Reviewed: January 11, 2023
Kathi
United States of Americabeds were hard, bathroom arrangement was different, everything else was nice.
Easy access to Lackland AFB love that rooms were left alone by staff all staff were great!
Stayed in January 2023
Reviewed: November 19, 2022
Nancy
United States of Americafound bed bugs and had to wash all our clothes. room was changed but I should not have to spend money washing our clothes when it was the room that had bed bugs.
nice size room, breakfast
Stayed in November 2022
Reviewed: October 19, 2022
Garyjl
United States of AmericaIt is primarily a business hotel, and has a teeny pool and not hot tub. Other than that it is great.
We stayed at the hotel as a layover before our flight home, and it was wonderful. It is one of the more modern Marriott properties and was very clean and well appointed.
Stayed in October 2022
Reviewed: September 27, 2022
Francisco
United States of AmericaShort visit I went to see my mom in the Valley
Didn’t have breakfast there
Stayed in August 2022
Reviewed: September 15, 2022
Dennis
United States of AmericaRoom needed more light to dark
Stayed in September 2022
Reviewed: September 1, 2022
Francisco
United States of AmericaDidn’t have any
Stayed in August 2022
Reviewed: June 1, 2022
Blanca
United States of AmericaThe breakfast could have been better.
The location was great - right next to Target, Walmart, and lots of restaurants. Also, very close to Sea World which is where we were visiting. The staff was friendly and attentive. The room was clean and spacious. Space is really important for us since we have two toddlers!
Stayed in May 2022
Reviewed: May 22, 2022
Quintonna
United States of AmericaThe room was very nice and comfortable the bed was comfortable and the staff was pleasant I stayed for my son bmt graduation and everything was easily accessible the hotel was quiet and peaceful. Will definitely stay again.
Stayed in May 2022
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