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  5. Reviews of SpringHill Suites by Marriott Sumter

Reviews of SpringHill Suites by Marriott Sumter This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2645 Broad Street, Sumter, SC 29150, United States of America

#2 of 17 hotels in Sumter

Guests' Choice

Review Score

Based on 196 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2024

    10
    OH WHAT A NIGHT
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I'm telling you everything was superb and I would stay again and again and I would highly recommend it to my friends, family, strangers and others.

    Hospitality, cleanliness and space

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Couple
    • Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I had bad to say.

    Everything was great. Room was nice and clean and the staff was great.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    When I walk in the place was so clean. People are so friendly. I haven't had that in a long time at any hotel.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    10
    Exceptional
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was wonderful

    Everything

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Good hotel for the area, good breakfast and great bartender
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Clean and nice

    Stayed in December 2023

  • Reviewed: November 20, 2023

    10
    Great place to stay!!!
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Need new cover for the coach in room 227 for the couch

    Clean!!! The breakfast was delicious

    Stayed in November 2023

  • Reviewed: September 16, 2023

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Bugs outside we couldn’t enjoy sitting on the patios

    Rooms

    Stayed in August 2023

  • Reviewed: August 29, 2023

    10
    Beautiful no complaints
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was just great

    Clean smell fresh

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very nice rooms and friendly staff. Will definitely stay again
    • Leisure trip
    • Group
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful friendly staff

    Stayed in July 2023

  • Reviewed: August 5, 2023

    10
    Great!! Will come back
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    I like the cleanliness and the bar and it hostess at the bar

    Stayed in July 2023

  • Reviewed: August 3, 2023

    10
    Really great comfortable stay - just right for what we needed.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Our TV was dark and had 'hot spots' in the picture. A minor inconvenience, but that was it.

    Breakfast was great, and the location was just right, but what really stood out to us was the 2-half-baths that were separated so two people can use the facilities at once - shower/makeup, toilet/brushing teeth, that kind of thing. Saved us time.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Everything was great except the sofabed
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was stained and smelled awful. Sofa bed mattress was even more disgusting. Third person in room preferred the floor. :=(

    The location is perfect for visiting family.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Not as nicely furnished as other Marriott hotels we've stayed at. No decent outdoor area with coverage to not get wet

    The staff was nice. Couldn't fix certain problems but definitely addressed them and attempted to fix it.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    dirty old couch in my room and blood stains on the wall behind the bed

    friendly staff

    Stayed in May 2023

  • Reviewed: May 14, 2023

    10
    Clean, comfortable, and friendly staff.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bartender, Samantha, was wonderful. She was welcoming, friendly, and courteous. We could tell she took pride in her job.

    Stayed in May 2023

  • Reviewed: April 28, 2023

    10
    Had. nice time.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything

    Stayed in February 2023

  • Reviewed: April 24, 2023

    10
    Perfect stay for 4 nights while in town for work
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was very good, and it changed from day to day.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms was clean, and the bed was comfy.. All the staff was super nice

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good it was still during operational hours and clerk refused to refill pancakes

    Lobby area, receptionist

    Stayed in April 2023

  • Reviewed: March 14, 2023

    10
    Awesome!!!
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The rooms were very clean & the spacing was perfect for my family & I. You can connect your streaming accounts to watch just as you would if you were home. The staff was very friendly & welcoming during check in/out! I’ll definitely be booking again in the near future!

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    I loved it
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing .

    everything honestly

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    everything.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    Perfect stay just for the day!
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I was really excited to try out the hot tub, but when I got in it was just barely warm. The sign said 102 degrees but there was no way it was that hot!

    Our room is as amazing. VERY spacious! I LOVED that there was 2 separate bathrooms! You didn’t have to wait on someone to get out of the shower in order to use the restroom! The breakfast was really good too! My 9 yr old son ate TWO helpings of eggs!

    Stayed in March 2023

  • Reviewed: January 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All good, except that it’s far from I-95, but it’s not their fault

    We enjoyed the pool and hot tub, breakfast was good, room and facilities were clean

    Stayed in December 2022

Showing 1 - 25

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