Extremely noisy at night due to other guests

Lovely building

Stayed in April 2024

•We were in a blackout room. There were no windows and no light whatsoever without a lamp being on. •We didn’t like the breakfast area. It just seems a little dingy.

Location to Canal Street

Stayed in March 2024

Breakfast time is short it should go till 10 am in the morning and some fried itam must be their In the breakfast like fried potatoes or something like that.

Staff was cool co- operative, amenities were good right at places. I had enjoyed it all

Stayed in March 2024

yoghurt machine out 2 days in a row, out of fresh fruit quickly,booking thru Booking.com had a difficult time when we checked in to find reservation and not getting reward points for the hotel, also room not cleaned for two days.

great location close to everything, friendly staff

Stayed in March 2024

Room was very cold. AC

Staff

Stayed in March 2024

I was given a dark-room and while booking there was no mention of it.

They changed my room and gave me a better room. Breakfast was also good.

Stayed in March 2024

The tub had some mess in it. I was willing to shower but definitely not have a bath. In the corner above the tub wants a patch of black nasty. Possibly mold. My guest cleaned it for us. The cleaner should have seen this without doubt.

The location could not be better. The bed was very comfortable and the coffee was delicious and served all day. The breakfast was also good

Stayed in March 2024

Parking was a bit of a hassle. It was a far walk especially with being out of town carrying our luggage maybe have a luggage cart near by to help with that issue. Granite it was Mardi Gras so roads were closed.

I love that location of the hotel was in perfect distance from everything. It was right near canal street and not to far of a walk from bourbon street. Also the Staff was super amazing very friendly and helpful. Definitely recommend!

Stayed in February 2024

They needed more tables for the breakfast area. Our room was a little small. We also found broken glass on the floor.

The breakfast was great. I loved the fresh pancake machine. Great location to the cruise port.

Stayed in March 2024

Close to everything. Parking was one block away, easy access.

Stayed in February 2024

The room itself was nice. The big problem was that the "heater" was loud and only produced very cold air. We reported it to the desk. When we came back, the thermostat was set to 85 F, but was still blowing out very cold air. We ended up just turning it off. I'm wondering if the heating system on the entire 3rd floor was out when we were there. Downstairs in the lobby was warm (we'd hang out there in the evening to warm up), but the third floor and our room was frigid. Breakfast had very low variety compared to other Best Westerns that I've stayed in. However, in all fairness, it's hard to compete with fresh beignets offered at nearby restaurants.

The location was fantastic. Easy access to the River, the French Quarter, public transportation, and a lot of great restaurants.

Stayed in February 2024

Did not know that you had to pay for off street parking which was located blocks away from the hotel or “take your chances parking on the street” if you could find a spot.Had to pay room deposit.Had to park away from the hotel to check in.

Room was clean and breakfast was good.Hotel employees were friendly and were happy to answer any wuedtions

Stayed in January 2024

Breakfast bar staff rude. Did not keep food filled and on their phone when should have been working.

Clean, house keeping good.

Stayed in February 2024

Good location near trolley stop and within walking distance to French quarter. Breakfast was excellent.

Stayed in January 2024

The room was a little small, and the beds were also small. This was not a big issue since we did not spend much time in the room and had more time touring the sites.

The hotel is in a convenient location, near the heart of the French Quarter and convenient to the WW2 museum. The breakfast was good, and the staff was excellent.

Stayed in January 2024

Only the AC in room 303 on the night of January 25 never worked well, they tried to fix it and it just started leaking water

the clean the location the staff very good

Stayed in January 2024

Room furnishings

Staff

Stayed in January 2024

Breakfast was subpar.

Location and room.

Stayed in January 2024

Bananas would be nice.

Breakfast was a little disappointing but I am picky.

Stayed in December 2023

Parking rate changing

Good location, good size room, breakfast

Stayed in December 2023

loud room and drapes let street light in to room

was near a band playing ...ask for room away from elevator ,noise i did not want. staff was great .

Stayed in December 2023

Everything was fine

Beautiful n clean

Stayed in December 2023

I specifically booked the room because it came with a whirlpool tub. The jets didn't work at all though. The room didn't have a window which was an interesting situation but wasn't as weird as I thought it'd be. The breakfast was lackluster at best. Whether that was the standard or happenstance because of a large group, I can't say. But Ruby Slipper Cafe is immediately next door and they rock an awesome menu!

The location was perfect!

Stayed in December 2023

Noisy

The swamp and the plantation

Stayed in December 2023