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Reviews of Staybridge Suites Albuquerque North, an IHG Hotel 3 stars

5817 Signal Avenue Northeast, Albuquerque, NM 87113, United States

#38 of 139 hotels in Albuquerque

Guests' Choice

Review score

Based on 178 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Nice location, great breakfast and friendly staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a little worn down and our tvs didn’t work. Also there were men smoking and drinking until 2am in the courtyard outside of our room.

    The ease of checking in and out. The breakfast was great and the woman making food is so friendly

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Easy for us to go the Cancer Center and have our needs met.
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Keys were finicky

    Location, pet area, parking,comfortable room to spread out!

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The elevator didn't work. My 83 year old mother had to walk up and down the stairs 😐

    Friendly staff

    Stayed in February 2024

  • Reviewed: 19 January 2024

    8.0
    A quick one night stay that overall met expectations.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t find a luggage cart when leaving so may have only had one? Bathroom floor looked like it had been repaired and tile was uneven.

    What I expected. Had breakfast choices out early in the morning when we left.

    Stayed in January 2024

  • Reviewed: 7 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pull out bed is uncomfortable. Sink in the open is obnoxious! Hate that! The breakfast attendant was very nice but may have needed more help. Plates ran out and napkins for too long. Decaf coffee was cold both mornings. Maintenance seems to need to do better at communicating with front desk.

    Suite with a separate room was nice. The breakfast buffet selection was good.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    I loved the spaciousness of the room and the kitchen unit/ living room. Perfect for families. The overall value, cleanliness, and aesthetics for the price is unbeatable. The breakfast was also very decent. The staff was more than pleasant, they were delightful!

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Great relaxing place to unwind.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable clean suite enough room to relax. Pool was clean and kids enjoyed it.

    Stayed in August 2023

  • Reviewed: 8 June 2023

    8.0
    Overall good stay, but bathtub/shower could be much better.
    • Business trip
    • Group
    • Queen Studio
    • Stayed 2 nights

    The bathroom was clean, but the bathtub/shower was pretty bad (damaged). The bottom was all scratched up and could be fixed by at least covering it with some plastic shower mats instead of leaving it exposed.

    It was easy to check in and everything as expected. There were multiple access points to the hotel, which was good considering the parking really filled up. And the coffee was ready before the technical breakfast time.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    This was a decent place to stay but not fabulous.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The nightlight in the bathroom does not have n off button and that was frustrating. I finally figured out I could push the test button (it’s part of the outlet) and the outlet shut off turning the nightlight off. Also, the pullout bed was a great option and we needed it but there were no extra blankets. When we asked for one, we got a thin coverlet instead and we were told that there weren’t any more blankets.

    The staff were ok very nice and the rooms were clean.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    After I checked in the hotel manager told me the water was going to be off for a few hours during my stay. Was a little upset about this . She told me I could cancel my reservation which kind of made me feel not welcomed. Other then that the stay was good . The water never got shut off , so it turned out very good. Loved the BBQ area they provided. Id stay here again. Check out was very quick .

    Liked the amenities. The staff was super nice . Rooms were clean

    Stayed in May 2023

  • Reviewed: 20 May 2023

    7.0
    Nice place, nice people
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast

    The staff was always friendly

    Stayed in May 2023

  • Reviewed: 19 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I ordered a king bed and got a queen

    Clean room friendly staff

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The bed was very hard. Floor in the bathroom was dirty.

    The location.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    I'm a person with color to my skin and noticed that the front desk staff offered more information about the facilities offered by the establishment to the more fair skinned individuals that preceded and followed me. Actually, I was just given check-out time.

    Very comfortable and clean rooms. Check-in was quick and easy. Excellent location to local shops and eateries.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    7.0
    Middle experience
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Jacuzzi doest work

    Food area

    Stayed in February 2023

  • Reviewed: 17 January 2023

    8.0
    I would stay here again
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool was a good temperature and well maintained

    Stayed in December 2022

  • Reviewed: 6 January 2023

    8.0
    $50 non-refundable charge for one small dog.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    I did have to ask for the whipped cream for my waffles this time.. she just forgot to put it out or it had been used up. The soft drink machine needs help. On both visits the carbonation/syrup was low.

    Breakfast area was clean and fairly well stocked. It's in a nice area off of the lobby with a fireplace.

    Stayed in January 2023

  • Reviewed: 20 December 2022

    9.0
    We can recommend this hotel with confidence.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    we liked everything about this property

    Good location, clean, good breakfast, spacious room, friendly and safe.

    Stayed in December 2022

  • Reviewed: 9 October 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    Loved breakfast n social area Location was great for what we needed Staff was very nice n helpful

    Stayed in October 2022

  • Reviewed: 30 July 2022

    8.0
    A great place for a quick stay and very convenient location, right off the freeway
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The front desk staff were amazing! Check in was easy. The front desk lady(sorry didn't get her name) was so nice and welcoming. While checking in, she offered my girls coloring books and crayons and they were so excited. The gentleman who was also there was great as well. Room was very clean and it was nice to have a kitchen since we got in late and had to make some food. It's stocked with the basics.

    Stayed in July 2022

  • Reviewed: 29 July 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    All was perfect for us

    The front desk was beyond customer service thanks for the young miss in the night shift and thank you for the nice stay that we had

    Stayed in July 2022

  • Reviewed: 25 July 2022

    9.0
    always a goodone
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    hot tub hours

    always love the staff and cleanliness!!

    Stayed in July 2022

  • Reviewed: 5 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The tub didn't drain properly.

    The variety for breakfast daily. The staff were responsive to needs.

    Stayed in June 2022

  • Reviewed: 17 May 2022

    8.0
    Somewhat ok
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The customer service they were very rude had to go back twice because the room was not cleaned so had to take my family elsewhere to relax and come back after seven pm once I check in the desk clerk was very rude as If she didn’t want us to be there so ignore her and told my family don’t go out unless I’m with you

    The pool

    Stayed in May 2022

Showing 1 – 25

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