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1000 Genesee Street, Rochester, NY 14611, United States of America
November 30, 2015
눉Broken closet door, no shampoo, no clean towels at the pool all weekend, no maid services on weekends, breakfast staff did not have a clean appearance, trash in the stairway and mattresses piled on the ground near the dumpster.
November 15, 2015
눉Bathroom was not clean, hair and nail clippings on floor. I was disappointed that front desk could not change a $20 bill so I could leave a tip for the housekeeper.
눇Loved the location, the room and the breakfast.
November 22, 2015
눉1)Sofa bed rather lumpy and uncomfortable, 2)queen bed seemed more the size of a double bed. 3)We found a dirty rather smelly used coffee filter with wet coffee in it in our room's coffee maker…. Not sure how long it had been there... 4)Our room was next to the elevator which "chimed" rather loudly every time the door would open/close… Disturbed us during the night. Strongly suggest this should be turned off. 5)Elevator rather slow 6)Room key cards wouldn't open the outside doors leading to stairwells and wouldn't work to open the pool. 7)When the breakfast lady was asked for oil spray for the waffle maker she asked "why?" , then when it was explained the previous user ended up with a stuck on waffle that tore in half she became rather grumpy and stated "I got it, I got it"… She was then slow responding to the request…. We suggest, a bottle of oil spray be left next to the waffle maker to avoid issues in the future. 8)Breakfast rather BLAW, bun stale, egg omelette rather like airplane food...
눇Nice location, lovely property Great coffee in the lobby Room size nice
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