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251 Holiday Drive, Clarksville, TN 37040, United States of America
May 26, 2015
May 3, 2015
눇Comfortable beds, free breakfast, nice sized pool, attractive decor.
April 28, 2015
눉The shower had no pressure like other hotels. There were stink bugs in the room. The front desk late night crew were unable to control a youth basketball team at the disabilities and allowed the hot tub and pool area to come on usable for other guys the reason why we booked this location is because it was the only location on this group in tennessee off of exit for that had a pool and hot tub listed I'm booking.com so we booked it thinking we were going to be able to use the hot tub after a 12 hour car ride we were unable to do so because of the use of basketball team putting soap in the hot tub when I went to discuss this and request a credit from the front desk clerk she physically raised her hand towards me and told me to calm downin the morning when we were checking out I asked for a manager's card and the person behind the desk nodded her head in the direction of the card rather than reaching over to take a card out of the business card holder and hand it to me professionally she was able to hear my concerns but made no effort to tell me that I was able to contact the manager she tried to handle the problem herself stating that she was the assistant manager she did credit me for my stay and said that the basketball team was banned from that location I told her that I would not be back to this location because it was a day trip and I had no intentions of returning to this location but the customer service that I was provided by this hotel chain was very unsatisfactory towards my liking and my respect as a mature adult
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