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  5. Reviews of Country Inn & Suites by Radisson, St Augustine Downtown Historic District, FL

Reviews of Country Inn & Suites by Radisson, St Augustine Downtown Historic District, FL This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

231 San Marco Avenue, St. Augustine, FL 32084-2725, United States of America

#51 of 61 hotels in St. Augustine

Guests' Choice

Review Score

Based on 1129 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.1

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    8.0
    Clean facility despite the age. Well kept and managed.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 27 nights
    • Submitted from a mobile device

    Carpet needs cleaned. Back door not secured.

    Very convenient to historic district. Good value for price ..vèŕy secure.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    6.0
    You get what you pay for
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ac unit hadn’t been cleaned in ages

    Large room, comfortable bed and decent location

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door could too easily be opened from the inside by kids.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    We left a day early probably won’t be staying there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The house keeper used way too much air freshener, couldn’t hardly breathe when we open the door. Had to open the windows and leave the door open. Then after the air freshener wore off, the room had a bad smell, the rooms need updating new carpet.

    Location

    Stayed in February 2024

  • Reviewed: February 24, 2024

    6.0
    Old rooms requiring renovation, but with a good breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    rooms required renovation

    For one night, it's okay. The room looks much better in the pictures than in reality. The price is too high. Good breakfast compared to other similar hotels, but of course, everything is plastic

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Acceptable but not excellent.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Pillows were too small and bed was not the greatest. Bathroom needs remodeling.

    Location and room size

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Sheets and comforters were with holes. The restrooms need to update the showers were rusted.

    Location was excellent

    Stayed in January 2024

  • Reviewed: February 9, 2024

    8.0
    pleasantly
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast just ok

    clean

    Stayed in February 2024

  • Reviewed: January 25, 2024

    7.0
    Convenient location, clean, met expectations, bathrooms could be renovated.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Bathtub and shower need renovations. I wanted to take an immersion bath, but it wasn't inviting to use the bathtub. Kind of old, shower head didn't work so great.

    Kind staff, very clean hotel, very quiet to sleep, good food for breakfast.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Had a good comfortable stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good location. Enjoyed the breakfast.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was a litlle dirty

    location is great

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    The room served its purpose for our trip. I wouldn’t stay here longer than a night.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Mattresses were uncomfortable and the pillows were small. Bathroom was dirty. Didn’t like seeing a coffee maker in bathroom. There wasn’t enough staff working that day either. At check-in at least 10 people were waiting and no one was at front desk. Same thing happened later in the evening when I had a question about check-out.

    Our room was on the first floor with easy access to parking lot. Made it very easy to load and unload car.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Sink stopped up a few times and bathroom ans bedroom not as clean as we'd like

    Breakfast

    Stayed in November 2023

  • Reviewed: November 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I found an old moldy food container hidden on the refrigerator top shelf

    Good variety continental breakfast

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was rather dated and tired but was clean.

    The room was nice and clean.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet flooring, smell in the room, old and damaged furniture. The bathroom dated and in bad shape.

    Location, access, cost

    Stayed in November 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet was stain bathroom sink stopper did not work properly and had to be remove, shower had stain or mold not sure

    Stayed in November 2023

  • Reviewed: November 22, 2023

    6.0
    Staff were great. Would not recommend this location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet in the room was filthy and smelled bad. Around the edges there was dirt buildup. Had to wear footwear all the time. The AC unit was horrible smelling. Tap for the bathtub practically came off the wall. Pool was very cold. Hot tub was not hot.

    Location and staff

    Stayed in November 2023

  • Reviewed: September 11, 2023

    7.0
    Decent place for a short period
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room furniture was a bit worn out

    Plenty of parking available

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    We enjoyed our stay other than the extreme dampness in our unit - great location and wonderful staff made this a super s
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The air conditioner in our unit was working poorly - plenty of cold air but everything was very damp, including our clothes!

    Great location and wonderful staff! A charming, slightly older building, and staff helped make us more comfortable by providing a wing chair, which we really needed as there was not a comfortable seat in the room.

    Stayed in July 2023

  • Reviewed: August 29, 2023

    8.0
    Overall great stay, great room, great location
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We were satisfied with everything

    Nice clean room, friendly staff

    Stayed in August 2023

  • Reviewed: August 20, 2023

    6.0
    Good for the price but needs to be updated
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s old. When we got to our room it smelled and there was no AC on. It was 85 degrees

    It was close to the city

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    bed sheets had a stain on them and pillows were small

    breakfast and location

    Stayed in August 2023

Showing 1 - 25

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