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Panama City Beach, FL 32408, United States of America
September 8, 2015
눉This was my first experience with Booking.com and it was terrible! Upon completing the booking of my room I received an email saying how much I would be charged which included an $85 cleaning fee and I would be charged a $55 non refundable accident deposit on arrival. When we arrived we were greeted with a paper saying we were to pay $166, totally unexpected. When we questioned it we were told the $85 cleaning fee was actually not included in the amount we paid to booking.com. So we were charged the $85 cleaning fee, $45 for accidents, $20 for our car registration and $1 for each wrist band we needed. If this was specified after booking the condo it wouldn't have been such a shock and we would have been expecting it. The condo we stayed in was SE 1106, it was outdated and not decorated like you would expect a condo to be! I definitely didn't feel comfortable staying in it. We found 2 dead cockroaches in the condo!! One in the bathroom and one in the pots and pans in the kitchen. Yuck! I've stayed in the sunbird before and I've never had a bad experience with them.This definitely was a terrible experience and I'll never use booking.com again or Royal American Beach Getaways!
September 2, 2015
눉Room E304 seems out dated and need painting , vertical blinds some were missing , carpet was old and stained, couch cushions were dirty. Dirt into cushions make look stained.
눇Location and gated. Security was seen often. Safe place
September 1, 2015
눇It was quite and so peaceful. Definitely would go back so relaxing. The view from the balcony was awesome Love it very family friendly and The security does a great job. Very satisfied: )
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