Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. Brooklyn hotel reviews
  5. Reviews of Phoenix Hotel Brooklyn Sunset Park

Reviews of Phoenix Hotel Brooklyn Sunset Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

517 39th Street, Brooklyn, NY 11232, United States of America

#58 of 61 hotels in Brooklyn

Guests' Choice

Review Score

Based on 743 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.0

  • Facilities

    5.7

  • Staff

    6.6

  • Value for money

    6.0

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 12, 2024

    5.0
    Never again
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    That it was not a hotel

    I didn’t check in

    Stayed in March 2024

  • Reviewed: December 4, 2023

    4.0
    it was somewhere to sleep, . . all be it not that comfortable, . .& to have a shower, . .
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 5 nights

    the room was smaller than we were expecting, . . one of the double beds had a dip in the middle!! . .obviously had a lot of use!! (if you know what i mean!!) & needs to be changed! . . the facilities that were mentioned on the website, which was one of the reasons we chose the accommodation were non existent! . .so we were not impressed, . .ie, hairdryer, kettle, tea & coffee maker, iron, . .we asked about these items, it was like we were asking for gold, . .we said it should,nt be on the website if its not available! . .it was the end of our second day, . .when we had some of the items left in our room, . .plus a lot of the other rooms seemed to be being used like a half way house!! . .young mums with children, . .

    not a lot!! . .

    Stayed in December 2023

  • Reviewed: December 2, 2023

    6.0
    It was ok. Would stay again if I could get the same room. Best view hands down
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom to be more spacious and more parking there's only 6 parking spots in the parking lot.

    The 1 queen room was spacious. The bathroom is small. The room does have a fridge. There's a microwave in the lobby. The room I stayed in 601 had the best view of sunset park. You can see the tower. You can see the more state building. The empire State building. Its looks so pretty at night with all the lights lit up.

    Stayed in December 2023

  • Reviewed: November 10, 2023

    5.0
    Safe community
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Pricey for the standard

    No breakfast. Great location

    Stayed in October 2023

  • Reviewed: November 3, 2023

    5.0
    Come for the Parking, stay for the relative comfort...
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights

    I killed a roach in the bathroom the 2nd day; the faucet fixture was wobbly; the room smelled of detergent and although they told me 3pm check-in, I arrived at 4:30 and had to wait literally an HOUR in their sketchy lobby to get in. They gave me NO discount - and to the contrary, while I was showing $169 as the rental while I was there, for the Sunday - I paid well over $400 a night for the Thursday thru Saturday period, which is ridiculous for a 2 star hotel in Brooklyn. WAY TOO EXPENSIVE (not a great value). We were on the 2nd floor and the street outside was loud all night with traffic. Also, there was a lot of trash in the back lot - half was removed one day - but I'm not sure why it was in loose bags.

    What I most appreciated was that I was able to park for the duration of my stay, and even on the day I checked out. They had the room, but it was nice of them to let me park. They have LOTS of cameras, and my vehicle felt safe. Plus, being 7'2" it was nice that I could be outdoors - though their basement lot might have accommodated me as well - so that was great. The fridge worked, the shower was fine, it felt clean, and with the window closed, the street was less deafening. NEIGHBORHOOD AWESOMENESS: best diner & staff on the corner & exceptional Mexican across from it (Maria's), took care of our food needs quite well!

    Stayed in October 2023

  • Reviewed: October 25, 2023

    6.0
    It was ok, but I'll look elsewhere next time.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    The room itself reminded me of a regular house room but worn out. Walls and furniture had dents and stains. Fridge was very small and had a weird extended board piece on the fridge door. More importantly my room, 505, door doesn't close properly - you have to slam it to close and it doesn't align properly so the dead bolt doesn't go in.

    First come first serve parking as it is a bit isolated away from the street which was nice. Bed was actually comfortable compared to other hotels I've stayed in the area. Wallpaper was tacky and amusing.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Basic but clean hotel.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is very old and could use a refurbishment. Rooms are extremely basic with no amenities.

    The hotel is clean and very close to the subway. It’s Very easy to commute into Manhattan. There are several restaurants and cafes nearby. Rooms are very quiet and we had a lovely view of the city skyline from our window.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    4.0
    Don't worry, you're only staying a few days.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was tired and in need of a little tlc. The water was tepid at best, items listed as being in the rooms weren't there and despite the posters advertising a $500 fine for anyone found smoking my bedside table was covered in cigarette burns.

    We liked the location, easy to get into Manhattan but a nice "village" feel to the area to wind down in after a day in the city.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were uncomfortable , the bathroom had hair in the tub.

    Location was ok

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The $500 fee for having guests, or deliveries, was not listed online. We had a relative in the city, so this was upsetting. But that was pretty much it

    The beds are comfortable, there was an AC and TV. Shower was nice, soap provided. Mini fridge was a major plus.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    5.0
    It was a decent place to sleep near where i had to be the next day.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Bed wasn't comfortable and some of the linen had permanent stains.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    7.0
    Fair got what I needed met my neats.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    There was some like fruit flies around but fair.

    Fair.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The fruit flies in the room

    No breakfast serve

    Stayed in July 2023

  • Reviewed: July 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    no option for hot water for beverage

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    It was ok
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The light over the bed wasn’t working & it was graffiti on the walls…

    i Love the shower head

    Stayed in July 2023

  • Reviewed: July 5, 2023

    4.0
    Stood for five days. But after the 2nd they asked me for a deposit. Then the bald dark skin man just walked right in my
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was rude no good customer service at all

    I didn’t like anything but the location

    Stayed in May 2023

  • Reviewed: June 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights

    the vieuw

    Stayed in June 2023

  • Reviewed: June 10, 2023

    7.0
    viable budget option if you’re only looking to shower and sleep
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    facilities are pretty run down, beds need to be replaced, can feel the metal springs…

    when you get a good rate it’s a good bargain, decent neighborhood.. plenty of places to eat. close to transportation..

    Stayed in June 2023

  • Reviewed: June 6, 2023

    6.0
    Marcin
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 10 nights
    • Submitted from a mobile device

    The quality and size of rooms is poor. Quite noisy.

    Location very good (nearby local and express subway station), price/quality ratio good (for the NYC). Nice staff.

    Stayed in June 2023

  • Reviewed: May 21, 2023

    5.0
    Ask for a backrooms
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise level was high, the room had stains on the wall and a hole in the wall

    My room was in the front and it was very noisy

    Stayed in April 2023

  • Reviewed: May 14, 2023

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    no soap no internet

    price

    Stayed in February 2023

  • Reviewed: May 11, 2023

    7.0
    All together acceptable for the price of room
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Furniture

    No breakfast served

    Stayed in May 2023

  • Reviewed: May 3, 2023

    6.0
    the bathroom smells very bad, the hall smells marihuana and cigarette.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    it’s no clean

    the location

    Stayed in April 2023

  • Reviewed: May 3, 2023

    5.0
    it was just ok
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    can’t be paying 189$ and not a single bottle of water and the towels were not clean

    Location was good

    Stayed in April 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!