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1201 North Interstate 35, Austin, TX 78702, USA
24 May 2016
23 May 2016
눇Our room was above avg compare to other mid-scale hotel. Superb location. Place was renovated, clean and beds were comfortable. excellent WIFI. Night person and day time clerk were very courteous with us and others who were checkin in. Breakfast was better than continental.
24 May 2016
눉there were 3 different staff members during our stay. The first didn't look very happy, but was helpful and rang us when our room was ready. The second was quite miserable and rude. When I went in to reception early evening on Sunday because neither of our keycards were working he just said do you have ID? No please or an apology. When I said it I had provided when I first arrived he explained in a rude way that people could come and steal things if he just gave it to me. If he would've been nice about it I wouldn't have minded but that is not the way to treat guests and he made me feel horrible. The third person was very nice. He actually smiled and said 'have a nice day'. Most of the room was clean but certain places like behind doors were not!
눇This hotel has a great position and is good value compared to other hotel prices in the area. The room was a good size. There was plenty of parking. The hotel was full Saturday night and there were just about enough spaces. The decor in the room was nice for a budget hotel. The water pressure in the shower was great.
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