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202 West Marketview Drive, Champaign, IL 61820, United States of America
August 15, 2016
눉The Toilet The toilet was not cleaned the next day. The towel was changed but you could see that the toilet was not touched. If the cleaning staff can't clean the toilet, they should provide a brush in every toilet. The Bathtub The bathtub backed up. By the time you finish your shower, you are up to your ankle in dirty water. The water eventually drains off leaving dirty messy waste water behind. The Key The key stopped working when we returned from.an outing the second day. It has to be reprogrammed. Breakfast The breakfast was lousy. No protein- not even common boiled eggs. No fruits variety. All you get is cereal, banana, waffle, bread and muffins. No chocolate, only coffee and Tea. There was apple juice and orange juice.
눇The location is very convinient for my stay. The outside is very neat.
August 14, 2016
눉First, the staff member that checked us in was rude and lacking in basic customer service skills. Check-in was at 3pm. When we arrived at 3:45pm, he first gave us the key to a room that was still being cleaned. We went back to the lobby to ask him for another room and he gave us the the excuse that they were busy yesterday instead of apologizing for being late. He never apologized. We got the key to another room; cleanliness was average. Breakfast was average and the staff member available for breakfast was not nice. In general, this motel could do better with cleanliness. The lobby area is dirty. The lobby bathroom which I had to use before my room was available was filthy at best. I won't recommend this place.
눇The bed was comfortable and one staff member was nice.
August 14, 2016
눉Older building needing work, but was clean and free of odors.
눇Staff members were helpful, fresh food and coffee in the morning.
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