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1202 South Kniss Avenue, Luverne, MN 56156, United States of America
August 14, 2016
눉We asked for nonsmoking which was booked before we got there. Room was smoking. Smelled horrible! Staff offered frebreeze, laughed, and acted like it was no big deal. No fitted sheets on bed. Needed new sheets and pillow cases for bed and towels. Some guy was hanging around in parking lot. Apparently an associate of staff. Unsettling. Night clothes reeked of smoke even though we don't smoke. Tried to find another place to stay, but couldn't. One of our worst experiences in a hotel/motel. Told morning staff/manager of our experience. They took my name and number. Haven't heard back.
July 26, 2016
눉Staff was not friendly and seemed unfamiliar with computer system. Carpert was filthy in hallways and stairwell. Room smelled, curtains were hanging off the window, door was warped in the bathroom and you could see the peeling of cheap wood when you did get it partially closed. Mold in some areas of room. The worst Super 8 we have ever been to and I would be embarrassed if I were an employee to work at such a poor establishment. The place should be shut down and an extensive remodeling done to the entire facility.
August 2, 2016
눉I don't usually come to the internet complain--nor am I used to staying in luxury hotels. This was easily the least clean motel I've ever stayed at. The trash had not been emptied in our room and was full of alcohol bottles. There was only one towel provided (i assume the other wasn't replaced). The bed smelled like coconut oil. In the defense of the motel, I did not mention any of this to the staff because we arrived late and left early. I'm sure they would have taken care of it, but my son was already asleep.
눇The staff was very friendly and welcoming both at night during check-in and in the morning for check-out. The hotel was pet friendly and the placed us near an exit where we could take the dogs out easily. The location was right off the freeway and next to a grocery store. Coffee in the morning was hot and ready!
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