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3629 Southwest 21st Place, Highway 97, Redmond, OR 97756 , United States of America
January 18, 2016
눉We booked a non-smoking room online. When we arrived, the front desk manager apologized, telling us that even though the online system lists the room as non-smoking, it is actually "non-smoking as of 3 months ago". She was very kind, and gave us some air freshener, but there were no other rooms available, and we knew most other hotels in town were booked up because of the event we were attending. The room smelled strongly of smoke. My husband and I are both allergic. We had to have the window open all night, in spite of freezing temps outside. I do not feel this was the fault of the hotel staff, but rather the online booking system. It was very disappointing.
눇The staff was friendly and professional. Breakfast was good.
December 31, 2015
눉The room was freezing when we arrived and it took a long time to heat up.
눇The breakfast was a pleasant surprise.
January 17, 2016
눉The room had candy on the floor under the heater and no tea in the room. Towels were old and thin.
눇The closeness to the airport.
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