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1860 The Alameda, San Jose, CA 95126, United States of America
August 15, 2016
August 14, 2016
눉The room was not ready when we got to the hotel at 3:30 in the afternoon because the hotel allowed the individuals who occupied the room before us to do a late check out - at 2pm - which is check-in time!!! Then when we got into the room it wasn't even that clean...in fact, the bathroom was FILTHY, absolutely FILTHY. There was hair in drain of the shower and the bathroom floor was black. There was mold on the walls of the bathroom and the ceiling of the shower, the windows had mold on them, there wasn't a screen on the window in the bathroom and the none of the windows in the room lock. There was missing paint on the walls in the bathroom and in the sleeping area. There were no closet doors and there was what looked like blood splattered on the wall of the closet and the wall was coming apart in the closet. The beds were VERY squeeky and so was the floor. When I checked out today, I told the person who checked me out about the bathroom and he didn't even say ANYTHING. It is important to note that the other person at the desk was on the phone with another guest who was complaining about the cleanliness of her room as well. The condition of the room was unacceptable and the fact that the staff had nothing to say about it was even more disturbing.
눇The location was good and the room layout was good for our group
August 15, 2016
눇Room was nice bed was comfy. The smell of the room was nice.
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