Felt we could’ve been put into a better location. Stuck in a corner location with very little Ocean View, which is what we purchased. Room was more akin to a Resort View. Valet was very slow. Took over 25 minutes to get the car, causing is to be late to an appointment. Would like to see a self-parking option at this resort, rather than being forced to pay $60 a night for a car parked a few feet away.

Friendly staff, nice accommodations.

Stayed in November 2023

we loved it all!

Stayed in June 2023

The service was not up to par. The quality of food and prices at the restaurants were not good. The breakfast buffet did not even include coffee. The resort fee is ridiculous and there is nothing even included for the resort fee. The price of the hotel is not worth what you get. Will not be returning.

The view was very nice. The property was right on the ocean so location was great. Pool area was nice and the kids really enjoyed the slide, heated pool, and hot tubs.

Stayed in May 2023

It was on the pricey side, but that is to be expected. The only issue I could think of is housekeeping did not come to our room one day and the other day did not refill our coffee K-Cups in the room. A quick call to reception though and they sent some right up.

The location was beautiful! A 45 minute drive from LAX (with good traffic), the room was gorgeous, the pool, bar and food scene was fantastic. The meals were pricey, but that was to be expected. You could see whales from your pool lounge chair. It was family and dog friendly, but you could also easily avoid both by going to the adult only pool. The staff were friendly and helpful. Impeccably clean and well kept grounds

Stayed in April 2023

Very Expensive, and there is no more bungalow rooms.... We were here for the honeymoon 6 years ago and we pay less than this time for a bungalow room.

Location, hotel facilities are still excellent!!! Very relaxing and enjoyable.

Stayed in February 2023

We celebrated my daughter’s fifth birthday, and all aspects was amazing. The staff was friendly, food was great and we had a amazing view from my room. My daughter and I had a blast.

Stayed in December 2022

The rooms were overpriced based on their decor, size, amenities and worn appearance. Overnight valet parking was $50 for a spot in an exterior parking lot.

The property location, on the cliffs of Rancho Palos Verdes, cannot be beaten for scenery and relative quiet. The restaurants are all good, as was the Lobby Bar and Lounge. The Staff was excellent. Since we live close, we will return to enjoy those again.

Stayed in December 2022

We were on 6th floor. Event at pool below balcony was so loud we had to wear earplugs to get sleep even with drapes/blinds closed. USB Charging port and outlet next to bed and reading light above bed were inoperative. Called for porter to pick up bags, waited on hold 10 minutes and gave up. Hauled our own bags. $50 per night for self parking is extreme rip off. Woudn't mind $25 per night. Lack of bidet on toilet was disapointing.

Nice room, giant TV, good food at restraunts visited. Food very high priced IMHO. View from 6th floor room very impressive. Both days Hot and Humid but HVAC in room was able to keep up. Sound isolaton between rooms A+.

Stayed in September 2022

The bed was super uncomfortable and hurt my back a lot. Way too soft.

Love the pools the view and the service

Stayed in September 2022

Our major issue- there are several swimming pools advertised BUT one- our preferred - an adult Quiet pool right at oceans edge - was closed weekdays! Furthermore- the spa pool costs over $200 in excess to use and is for spa guests! Awfully disappointing. And..the doors bang shut and the way the rooms are designed- in pockets of twos- you must keep your fingers crossed your neighboring guests are quiet..don't order room service at 5am. Not our case!

Stayed in July 2022

pool staff is not very good , not attentive or welcoming

Stayed in July 2022

No coffee machine in the room

Stayed in March 2022

I understand $50 resort fee each day, but plus $50 for self parking for each day?, I am sorry, that’s a highway robbery!

Breakfast was limited selection. Unfortunately, they have an excuse- because of coving…….

Stayed in January 2022

too expensive.

Stayed in December 2021

I was exciting when I saw photos of the facility posted on website. But when I arrived on September 7 and I was a little disappointed. The room I stayed table was dusty and bathroom was not fresh and I can’t even find a notepad and pen for the guest to use. Breakfast at Catalina restaurant is over price.

Stayed in September 2021

We didn’t know that we had to reserve for restaurants … so we couldn’t get dinner and for breakfast we were the first ones there and they had us to wait although it was included in our room rate !

Stayed in August 2021

*Front desk are not very friendly, I feel the parking is very expensive (50'$ per night), TIP: use the public parking at the entrance of the hotel, its free and like 300 meters walk. You can drive your car back into the resort and pick up your luggage after checking out. * Adult pool only opens for the weekend. * No pool side service for the general pool due to Covid, however, you can get your drink from bar next to the pool.

The view is amazing, it is a multi-level property, some with panoramic view of the pacific and the area around it, others are closer to the shore. Great selection of restaurants, Mar'sel is on the fancy side of the spectrum with the best view of them all, Nelson's is more casual and cheaper ,however, they are closed on Wednesday and they seem to have nice live performances on Fridays and Saturdays. In general, all restaurants are reasonably priced and nothing is crazy ( Nelsons anywhere between 15-25 dollars and Mar'sel40-60 dollars) and the rest are about within this range. I would say the best time to be at the resort is Friday thru Sunday. The service in general is great, very clean and well kept hotel. It gets cold at night, it would be nice to sit around the firepit on the Lobby Bar terrace but they get occupied fast (Try to get there before 8 pm).

Stayed in July 2021

- front desk and phones understaffed. Waited on hold avg 10-15mins a few times - someone threw up in the lobby while I was checking in. Took staff 10min to figure out what to do - our room wasnt ready until almost 6p on arrival day - menu prices for things are a little high even for resort pricing. Could be like $2 less on most things - pool menus need a couple more options. After 3 days we were tired of it. -

Location, view, property, design, pools, water slide Overall amazing. Will be back once kids club is open and adult pool is more than just weekend. Great place for family and relaxing

Stayed in June 2021

When we arrived at checkin, tired after a 6 hour drive, Robert Boyd informed us that our reservation had not transferred over from Booking.com. Mind you I had this reservation for 6 months prior to arrival. We lost 3 hours of touring that day because of this and the anger felt by myself and my husband. We also had to return the next day to get our room that we originally booked which cause us an additional 3 hours of sightseeing. We only had four days to check out the area and my sons wanted to go to Disneyland but unfortunately we couldn’t go because of the time we lost. I feel Terranea and Booking.com should refund one day of our room cost because of this.

The Location

Stayed in July 2021

Everything closed at 8pm

Great location!!

Stayed in June 2021

the food was not great at the one restaurant we ate at - and the $50/daily rate for parking is pretty ridiculous when you're already paying so much for the room. The place was pretty great with families -- loved the smores kits and fire pits -- but the room is small for a family of four and the beds were really tiny even when I shared it with a 6 year old.

The location was unbeatable - so beautiful. the hotel is gorgeous and felt very high-end.

Stayed in June 2021

It is not cheap, but we expected this. What we paid is what Booking.com told us we would pay, plus meals of course. Another negative: restaurants are decent, but they are open to the public, and as a result it is incredibly hard to get a reservation. Also, the lobby bar closes at 9pm (!!!) except on weekends. That said, most resort restaurants offer take-out, which is a great option---there is plenty of space to enjoy your meal, including a few fun fire pits (interesting conversation with strangers can be an unexpected plus!)

THE VIEW!!!! The "happy face" emoji does not come close to describing the spectacular views throughout the resort. I will miss our breakfasts from the terrace of our Ocean View room. But it is evident that care was taken so that every walking path through the resort afforded to-die-for views of the Ocean, Catalina Island, and the coastline. Service was also top-notch throughout the resort. Staff members wore masks all the time, even though most guests didn't.

Stayed in June 2021

They charges a $50.00 resort fee even if no special services were used. Did not like internet situation. Could not connect despite entering all the information indicated, Could not reach anyone to resolve the problem.

View, room and meal at the Mar'Sel. The trails for walking were great.

Stayed in June 2021

Hot tub at main pool inoperable

The view

Stayed in June 2021