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1072 Ski Run Boulevard, South Lake Tahoe, CA 96150, United States of America
July 30, 2015
July 28, 2015
눉We reported to the person at the front desk that we had not received clean towels, bath mat or glasses. He said he would make sure it was taken care of. It was not when we came back that day. Then we went out the next day and came back to a completely unserviced ROOM...the bed had not been made, nothing touched..it truly was the forgotten room at 9:30 at nite and having left at 8:30 that morning they had plenty of time to service the room. So, that was the 2nd day in a row. We did contact the manager on call and he was sincerely apologetic and came right up and brought fresh towels and tidied the bed up but the room was not properly serviced for what we were paying. When returning to one's room at 9:30pm, one does not want to come into an unserviced room. Then wait for someone to come and hurriedly try to clean it up. I know the this little inn tries to make all of the rooms different and unique but this room really needs to be redone. It is painted a very dark brown and then has peace signs and love signs around..it is either for a hippie or looks like a room that a prostitute might rent. Sorry...we loved this little diamond in the rough but it has gone down hill since we last stayed there. Our reservation was for a king bed and we received a queen room..and the room that needs to be considered to be redone in decorating motif is 214. There was nothing pleasant or peaceful about this room.
눇The manager Chris was very apologetic about our room not being serviced and did attend to it right away but there is not much you can do at 9:30 at nite but give us clean towels and take away the old ones. He did discount the room that nite which we appreciated.
July 27, 2015
눇The reception person, Allie, was super friendly and helpful. The lady who prepared our room was thorough and efficient. The room was clean and comfortable. The hotel is in a great location and has a very nice pool. Highly recommend!
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